What are the responsibilities and job description for the Key Holder, Hudson Yards position at SoulCycle?
Company DescriptionOUR STORY:Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE:We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with youJob DescriptionPart-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.ROLES AND RESPONSIBILITIES:Provide high level customer service and hospitality to clientsAssist the Studio Management in daily studio tasks and projectsMaintain a positive attitude and take initiativeProvide support to the SoulCycle instructors to ensure a successful class check-in processWork as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderieAssist with the training and coaching of new hires for the front desk staff teamMaintain product knowledge for all studio retail operationsMaintain the distinct SoulCycle aesthetic, appearance, atmosphere and cultureStudio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrorsCommon area cleaning, including, front desk, lockers, retail shelves, office and hallwaysBathroom and changing room cleaningQualificationsMust have customer service experienceMust have the ability to prioritize and multi-task within a fast-paced environmentMust be willing to initiate tasks and perform duties without directionMust have excellent communication skills and be able to work with a wide range of personalitiesMust have outstanding customer service and problem solving skillsMust have a positive, can-do attitudeMust have friendly and professional phone and email etiquetteMust have superior organizational skill must have at least 3 days of availability week over week totaling 20 hours with one of those days being a Saturday or Sunday. All employees are expected to be available to work peak holiday shifts.Pay Transparency $17.50 Hourly Additional InformationFor additional Information visit our Career Site: https://www.soul-cycle.com/careers/
Salary : $15 - $18