What are the responsibilities and job description for the IT Systems Administrator position at Soudal USA?
**This is an onsite position in Elizabethtown, KY. There will be no relocation compensation for this role.***
Soudal is Europe’s largest independent manufacturer of Sealants, Adhesives and PU foams for both professionals and private users. With now more than 4000 employees, group sales exceeding 1.68 billion USD and over 34 production sites on five continents. This 100% Belgian family-owned business has grown into a global player and expert in chemical products and solutions for construction, retail and industry.
The IT Systems Administrator is responsible for the administration, maintenance, security, and optimization of the organization's IT infrastructure. This role ensures the availability, performance, and integrity of servers, operating systems, cloud services, networks, and enterprise applications while providing technical support and implementing technology solutions that enable business objectives.
Key Responsibilities:
- Administer and maintain IT infrastructure, including servers, networks, hardware, software, telecommunications, and system configurations.
- Manage system backups, data storage, recovery processes, and disaster recovery planning.
- Monitor system and network performance and recommend improvements to enhance reliability, security, and efficiency.
- Diagnose and resolve hardware, software, network, and system issues.
- Configure and maintain email systems, endpoint protection, and other security solutions.
- Implement and maintain cybersecurity measures to protect organizational data and technology assets.
- Design, deploy, and support hardware, operating systems, network solutions, and enterprise applications.
- Maintain system documentation, inventory records, and operational procedures.
- Collaborate with management, users, and global IT colleagues to identify business needs and develop technology solutions.
- Support the planning, procurement, implementation, and lifecycle management of IT hardware, software, and services.
- Manage relationships with vendors, consultants, and service providers.
- Provide technical support, guidance, and training to end users.
- MDM (Mobile Device Management) – Onboarding, app deployment and policy management.
- Participate in IT projects, system upgrades, and infrastructure initiatives.
- Manage and support computer systems, networks, and related infrastructure.
- Analyze issues, make decisions, and implement effective technical solutions.
- Communicate and collaborate with users, coworkers, management, and external partners.
- Install, configure, and maintain hardware and software.
- Provide technical support and resolve system, network, and software problems.
- Maintain equipment inventories and technical documentation.
- Support continuous improvement of IT systems, processes, and services.
Education Minimum requirements:
- High School diploma or equivalent required
- Associate’s degree in one or more of the following areas:
o Computer Science
o Information Systems
o Network Administration
o Cybersecurity
o Other computer related field
Experience:
- 3-5 years of experience in a related field.
- Experience with scripting languages
Skills/Knowledge:
- Strong interpersonal and communication skills (verbal and written)
- Server hardware, operating systems, and software knowledge
- English language required
Abilities:
- Available to travel, if needed (Domestic and International)
- Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Company Benefits:
- 401(k)
- 401(k) matching
- Flexible spending account
- Health insurance
- Health savings account
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- 11 Paid Holidays
Employment is contingent upon passing a background check and drug screen.
Soudal is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.