What are the responsibilities and job description for the Server position at Sotto La Luna?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will possess a passion for providing exceptional customer service, ensuring that guests have an enjoyable dining experience. As a Server, you will be responsible for taking orders, serving food and beverages, and maintaining a clean and welcoming atmosphere.
Duties
- Greet and seat guests in a friendly manner, ensuring they feel welcome.
- Take food and drink orders accurately using Aloha POS or Micros POS systems.
- Serve food and beverages promptly while adhering to food safety and sanitation standards.
- Upsell menu items to enhance the guest experience and increase sales.
- Maintain knowledge of menu items, including ingredients and preparation methods.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Handle cash transactions accurately, including basic math for processing payments.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Address guest inquiries and concerns promptly to ensure satisfaction.
- Support host/host duties as needed during busy periods.
Qualifications
- Previous experience in food service or restaurant settings is preferred, particularly in fine dining or nightclub environments.
- Strong customer service skills with a focus on guest relations and satisfaction.
- Familiarity with OpenTable or similar reservation systems is a plus.
- Culinary experience or kitchen knowledge is beneficial for effective communication with kitchen staff.
- Excellent time management skills to handle multiple tasks efficiently during peak hours.
- Ability to work collaboratively within a team while also being self-motivated.
- Knowledge of food handling practices and food safety regulations is essential.
- Basic math skills for cash handling and order processing are required. Join our team and be part of an exciting culinary experience where your skills will shine!
Job Types: Full-time, Part-time
Work Location: In person