Supply Chain Specialist Lead

Supply Chain Specialist Lead

Location: Santa Fe, New Mexico,United States

Industry: Hospitals and Health Care

Work Setting: Hybrid

Are you passionate about supply chain operations, inventory management, and process improvement while supporting healthcare teams through efficient materials management and ERP system expertise?

We are seeking a detail-oriented Supply Chain Operations Specialist to support materials management operations, inventory control, ERP system activities, and process optimization initiatives. This role serves as a subject matter expert for supply chain processes, inventory systems, and operational workflows while providing training, analytical support, and day-to-day operational guidance to team members and stakeholders.

Key Responsibilities

Supply Chain & Inventory Management

• Support daily materials management operations, including inventory replenishment, par level management, cycle counting, order fulfillment, and transaction processing.
• Ensure inventory accuracy through routine audits, monitoring, and reconciliation activities.
• Manage product setup, inventory maintenance, and item master data with a high degree of accuracy.
• Support warehouse, receiving, purchasing, and inventory management activities across assigned operations.
• Assist in maintaining appropriate inventory levels to support operational and clinical requirements.

ERP System Administration & Support

• Serve as a power user and subject matter expert for ERP and supply chain management systems.
• Support system transactions, inventory workflows, purchasing processes, and materials management applications.
• Troubleshoot issues related to requisitions, purchase orders, receipts, invoices, and inventory transactions.
• Ensure data integrity and compliance across supply chain and inventory systems.
• Provide training and support to associates on ERP system functionality and best practices.

Process Improvement & Analytics

• Monitor operational reports and dashboards to ensure accuracy, compliance, and process effectiveness.
• Analyze supply chain data and identify opportunities for operational improvements and cost reductions.
• Support process standardization, workflow optimization, and continuous improvement initiatives.
• Assist leadership with reporting, project support, and business process analysis.
• Provide recommendations to improve inventory management, data quality, and operational efficiency.

Product & Vendor Management Support

• Support value analysis processes, including product evaluations, new item requests, and technology assessments.
• Coordinate documentation and approvals for product additions, substitutions, and inventory changes.
• Assist with vendor-related activities, product sourcing, and emergent supply requirements.
• Support consignment inventory programs, agreements, tracking, and compliance requirements.
• Maintain product information and inventory records accurately within organizational systems.

Training & Operational Support

• Train and mentor associates on supply chain processes, inventory workflows, and ERP system usage.
• Serve as a resource for operational questions, troubleshooting, and process guidance.
• Support system implementations, rollout activities, and operational change initiatives.
• Provide product and process expertise to materials management, clinical, and operational teams.
• Promote adherence to established policies, procedures, and best practices.

Cross-Functional Collaboration

• Partner with procurement, accounts payable, warehouse operations, inventory teams, vendors, and clinical stakeholders.
• Support issue resolution and coordination across multiple departments.
• Work closely with leadership to identify operational needs and implement appropriate solutions.
• Deliver excellent customer service while supporting both internal and external stakeholders.

Required Qualifications

Education

• High School Diploma or equivalent required.
• Associate Degree preferred.

Experience

• 3 to 4 years of relevant operational, inventory, supply chain, or materials management experience preferred.
• Experience working with ERP or inventory management systems.
• Experience supporting supply chain operations within a healthcare or complex operational environment preferred.
• Experience with inventory database management and reporting tools preferred.

Required Skills

Supply Chain Operations

• Materials Management
• Inventory Control
• Purchasing & Receiving Processes
• Cycle Counting
• Inventory Replenishment
• Product Management
• Warehouse Operations

Systems & Technology

• ERP Systems
• Inventory Management Systems
• Data Entry & Transaction Processing
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Reporting & Data Analysis

Analytical & Operational Skills

• Process Improvement
• Root Cause Analysis
• Data Accuracy & Validation
• Operational Reporting
• Project Coordination
• Problem Solving

Communication & Leadership

• Training and Knowledge Transfer
• Customer Service Excellence
• Stakeholder Collaboration
• Written and Verbal Communication
• Multi-tasking and Prioritization
• Team Support and Mentoring

Preferred Qualifications

• Healthcare or hospital supply chain experience.
• Medical product and equipment knowledge.
• Experience supporting inventory master data and item setup processes.
• Exposure to value analysis, sourcing, and clinical product evaluations.
• Experience supporting supply chain system implementations and operational rollouts.
• Familiarity with procurement, accounts payable, and inventory reconciliation processes.