Enroller – Employee Benefits

Employee Benefits Enroller (Full-Time & Part-Time Opportunities)

We are a dynamic health insurance agency that builds, distributes, and services comprehensive employee benefit programs, including ERISA health plans. We are currently seeking dedicated and results-driven professionals to join our team.

We offer both part-time and full-time enrollment opportunities for Life/Health Licensed Insurance Agents. Because we work exclusively with established employer groups that offer varying benefit programs, there is absolutely no cold calling or lead calling required. Full-time roles are based in our office, focusing on over-the-phone enrollments for employer groups, covering health insurance, life insurance, and ancillary benefits. This position focuses strictly on providing top-tier enrollment support to ensure accurate data entry, seamless plan education, and an exceptional experience for the employees we serve.

Why Join Us?

• No Cold Calling: Work directly with the employees of our established employer groups.
• Licensing Support: Unlicensed candidates are welcome to apply! We provide comprehensive licensing training and full reimbursement for your licensing fees.
• Career Growth: We offer clear opportunities for advancement within the health insurance industry, including pathways into field sales.

Key Responsibilities

Employee Enrollment Support

• Conduct in-office over-the-phone enrollments (full-time), as well as onsite or virtual employee enrollment meetings and benefit presentations.
• Explain benefit options, eligibility rules, and plan features in a clear and engaging manner.
• Assist employees with completing enrollment forms and navigating online enrollment platforms.
• Provide one-on-one counseling for employees with specific benefit questions.
• Ensure all enrollment materials, communications, and data are accurate and compliant.

Enrollment Administration & Data Management

• Track, enter, and reconcile enrollment data accurately, making corrections as needed.
• Coordinate with internal teams to confirm accurate member eligibility and plan setup.
• Ensure strict deadlines for open enrollment periods and new hire onboarding are met.
• Monitor and report on key enrollment metrics, including participation and member experience.

Compliance & Quality Assurance

• Maintain knowledge of ERISA, ACA, COBRA, HIPAA, and other applicable regulations.
• Ensure all enrollment practices strictly adhere to compliance requirements.
• Document processes and maintain accurate records in line with company standards.

Qualifications & Competencies

• Language Requirement: Bilingual (English/Spanish) is a strict requirement for full-time consideration.
• Licensing: Active Life/Health Insurance License preferred, but unlicensed candidates willing to learn will be considered (training and fee reimbursement provided).
• Experience: Background in sales or communication, with 2 years of experience in tele-service or sales preferred.
• Skills: Excellent communication, presentation, and interpersonal skills. Strong organizational skills with the ability to manage multiple enrollment schedules and strict deadlines. Experience conducting benefit enrollment meetings or group presentations strongly preferred.
• Technical Proficiency: Proficiency with Microsoft Office Suite; Experience handling calls and conversations with online soft phone.
• Professional Attributes: Customer-focused mindset, high attention to detail in data entry, strong problem-solving abilities, and an approachable, professional presence for employee-facing settings.

Work Environment

• Full-time positions operate in-office for over-the-phone enrollments.
• Occasional travel may be required for onsite enrollments.
• Hybrid work flexibility may be available depending on business needs.

Pay: $37,440.00 - $88,094.25 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• telephone sales: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Life and Health Insurance License (Preferred)

Ability to Commute:

• Houston, TX 77094 (Required)

Work Location: In person

Salary : $37,440 - $88,094