What are the responsibilities and job description for the On Call Front Desk Associate position at Sosuite?
About Sosuite Inc
Sosuite is a modern hospitality company reinventing the short, medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.
Ledger Residences, located in the heart of Center City Philadelphia, is one of our most dynamic properties. It features a mix of professionally designed short-term rental units, fully furnished residences with flexible lease terms, and unfurnished apartments with traditional leases. Whether residents are staying for a few nights or settling in for the long haul, Ledger combines the elevated service of a boutique hotel with the comfort and consistency of residential living. The property is fully operated and managed by Sosuite.
This is an immediate opening.
About The Role
Sosuite is a modern hospitality company reinventing the short, medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.
Ledger Residences, located in the heart of Center City Philadelphia, is one of our most dynamic properties. It features a mix of professionally designed short-term rental units, fully furnished residences with flexible lease terms, and unfurnished apartments with traditional leases. Whether residents are staying for a few nights or settling in for the long haul, Ledger combines the elevated service of a boutique hotel with the comfort and consistency of residential living. The property is fully operated and managed by Sosuite.
This is an immediate opening.
About The Role
- We are seeking a reliable and professional On-Call Front Desk Associate to support our team. This role requires flexibility, strong communication skills, and a commitment to maintaining a high standard of service for our residents and guests.
- Experience in hotel front desk or residential concierge roles are preferred.
- Highly proficient with technology and software use.
- Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone.
- Someone with a presentable, composed demeanor, and a refined understanding of hospitality service.
- Greet residents and guests with professionalism and warmth
- Manage front desk operations, including phone calls, packages, and inquiries
- Maintain a secure and organized lobby environment
- Communicate effectively with team members and management
- Handle situations with discretion, urgency, and professionalism
- Must be available to work both morning and evening shifts as needed
- Morning: 8:15 AM – 4:15 PM
- Evening: 4:15 PM – 12:15 AM
- This is an on-call position, meaning shifts will vary based on business needs, call-outs, and coverage requirements
- Full flexibility is required — candidates must be able to cover either shift when scheduled
- Eligible to work in the United States.
- A high degree of proficiency with software and mobile applications.
- Physical stamina and mobility including ability to reach, kneel, and bend.
- Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
- A positive attitude, and the ability to work effectively both in a team environment as well as independently
- A team to help you grow professionally and personally.
- Quarterly team events.
- An annual free night at a Sosuite location #staycation.
- A positive and empowering team environment.
- Starting pay: $17-$19 per hour depending on experience
- Free parking onsite.
Salary : $17 - $19