VTC Administrator - Senior

SOS International LLC (SOSi) is seeking a VTC Administrator - Senior in Fort Huachuca, Arizona. NETCOM fields a team of the Army's premier VTC/VoIP/UC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice and video to support over 900,000 Army CONUS subscribers.

• Conducts testing of network design and UC/VTC architecture.
• Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, etc.
• Evaluates and reports on new communications technologies to enhance capabilities.
• Viewed as an expert within the VTC or UC field.
• Exhibits exceptional ingenuity, creativity, and resourcefulness.
• Acts independently on technical matters pertaining to assigned field and related disciplines.
• Must be entirely self-supervisory.
• Recommends technologies to accomplish long-term objectives.
• Develops concepts, products, or technologies that extend knowledge in fields of expertise.
• May serve as external spokesperson for SOSi.
• Often instrumental in attracting and obtaining new customer business.
• Provides technical leadership and mentors team members and SOSi colleagues.
• Interacts closely with customer representatives on highly advanced technical issues.
• Explains and presents high-level technical subjects and processes related to assignments.
• Independently composes and delivers reports and presentations of the highest professional quality.
• Provision, secure, operate, maintain, troubleshoot, and provide service management of VTC technologies including Cisco Unified Border Elements (CUBE), Cisco Unified Communications Manager (CUCM), Cisco Expressway Core and Edge, Cisco Meeting Server/App, and Cisco TelePresence Management Suite.
• Perform backups on all managed devices on a regular basis in accordance with disaster recovery requirements.
• Ensure all managed devices are configured and maintained to adhere to all applicable DoD STIG and SRG requirements.
• Upgrade all managed devices within the required timeline when dictated by Security Advisory Notification Vulnerabilities.

• Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility.
• HS 6 or AA/AS 4 or BA/BS 2 years of technical experience in UC/VTC
• IAT II certification (CND, CySA , GICSP, GSEC, Security CE, or SSCP) required.
• CCNA Enterprise, CCNP Collaboration, or approved relevant certification w/in 180 days of hire
• Willing to work overtime, holidays, and weekends as necessary.
• Participate in rotational on-call duties to provide after-hours support.
• Willing to travel to Contingency of Operations Plan (COOP) sites.

• Working or expert knowledge of VTC registration, routing, MCUs and endpoints.
• Additional expertise in Ribbon Communications or Genband/Sonus Networks product management. Experience in Cisco/Avaya/Nortel product management would be considered if candidate has extensive knowledge.
• Advanced knowledge of network technologies such as routing and switching. Able to review firewall, router and switch configurations to identify configuration issues.
• Experience with AESMP (ServiceNow).

• POSSIBLE Remote Position (Local to Fort Huachuca, AZ area)
• Working conditions are normal for an office environment. Working from home may be possible.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

SOSi does not discriminate against job applicants or employees on any legally recognized basis including, but not limited to age, race, color, religion, national origin, genetic information, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, or any other characteristic protected by applicable U.S. federal, state, and local laws.