What are the responsibilities and job description for the Atlassian Cloud DevOps position at Sophus IT Solutions?
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ROLE OVERVIEW Hands-on engineer to support and enhance the GitLab CI/CD ecosystem, integrating GitLab, Atlassian Cloud (Jira, JSM, Confluence) and Atlassian Forge pipelines. Drives NextGen Ops and AIOps automation for proactive monitoring, intelligent triage and self-service operations.
Responsabilidades
- Integrate Jira Software, JSM and Confluence with DevOps pipelines for governance, compliance and automation.
- Design, maintain and optimize GitLab CI/CD and Atlassian Forge pipelines, promoting Forge apps through training, stage and prod.
- Design and administer Jira workflows, statuses, transitions, post-functions, validators, schemes and field configurations; build Automation for Jira (A4J) rules for routing and event automation.
- Develop automation in Python, Bash or Groovy, including JSM request-process automation, project/space provisioning and role-cleanup tooling.
- Implement AIOps: anomaly detection, predictive alerts, self-service pipelines, and KB-driven AI agents (ROVO) built from closed-ticket analysis.
- Partner with Development, Operations and Governance teams on automation, observability and compliance.
- OPERATIONS SUPPORT: L1 AND L2 ATLASSIAN ADMIN