Executive Operations Lead

Location: Remote (U.S. friendly hours)

Reports to: CEO

Employment type: Full-time

Compensation: $70,000-$120,000

We are on a mission to harness AI to help people forge deeper, more meaningful relationships. We’re starting with Sophia, an end-to-end agentic matchmaker that uses advanced language and computer-vision models to deliver highly tailored introductions. Sophia is built on the latest relationship science. Instead of swiping, you talk. Sophia listens, and intelligently learns your personality, relationship style, and introduces you to someone who fits. Sophia will launch as an invite-only community, growing intentionally before opening more broadly.

We’re hiring an Executive Operations lead (Exec Ops) to sit at the center of the company alongside the founder. This is not a traditional “assistant” role. As one of the first five employees,  you will:

• Shadow the CEO closely, see nearly everything she sees, and help her turn ideas into execution.
• Design and run the operating system of the company (meetings, goals, processes).
• Own high-priority, cross-functional projects that don’t neatly belong to any one department.
• Take as much off the CEO’s plate as possible, from critical strategic work to the recurring tasks that drain her time and energy.

If successful, this role can evolve into Head of Operations / Chief of Staff or ownership of a core function (e.g., Operations, Growth, or Special Projects).

1. Be an extension of the CEO

• Shadow the CEO in key meetings and maintain a live understanding of priorities, decisions, and open loops.
• Draft internal and external communication (emails, memos, investor updates, Notion pages, decks) in the CEO’s voice.
• Help translate vision into concrete projects, timelines, and owners.

2. Run the company’s operating system

• Design and run our cadence of weekly, monthly, and quarterly rituals (1:1s, leadership check-ins, roadmap reviews, OKRs).
• Ensure meetings are well-structured: agendas prepared, pre-reads sent, decisions captured, action items tracked.
• Build simple, repeatable processes so the same problem doesn’t get solved twice.

3. Project manage cross-functional priorities

• Take ownership of “stray” projects that sit between functions — such as launching a new pilot or product experiment, coordinating a Sophia event or partnership, standing up a new workflow or vendor relationship
• Break ambiguous problems into clear steps, drive them to completion, and keep the CEO and stakeholders in the loop.

4. Create leverage for the CEO

• Ruthlessly protect focus, filter noise, organize information, and keep priorities visible.
• Handle tasks that are important but energy-draining for the CEO (follow-ups, logistics, documentation, vendor wrangling).
• Where needed, coordinate elements of personal/executive life that directly impact work (travel planning around key meetings, scheduling, a short list of “life admin” tasks).

5. Build and lead the “Office of the CEO” over time

• Once the role is working well, help recruit and onboard additional generalists/analysts to support operations and special projects.
• Train them on the Sophia way of operating so they can also be deployed into struggling areas or time-sensitive projects.

Core traits

• Exceptionally organized and reliable. You keep a complex system of tasks, people, and timelines in your head and in a tool — and things don’t slip.
• Clear, concise communicator. You write well, think in structured bullet points, and can context-switch without dropping nuance.
• Low-ego, high-ownership. You’re equally willing to build a strategic plan or chase down a missing detail if that’s what moves the work forward.
• Highly observant. You pick up on preferences, patterns, and what the CEO will or won’t care about — and you anticipate needs.
• Calm under pressure. Early-stage chaos doesn’t scare you. You bring order, not drama.

Background (flexible)

This role can be successful with different backgrounds; we’re open, but you might recognize yourself in one of these:

• 3–7 years in management consulting, founder/operator roles, venture-backed startups, BizOps, or Chief of Staff / Exec Ops positions, or
• Experience as a top-tier EA/Business Manager who wants to move into a more strategic, operations-heavy role.

Bonus points for:

• Exposure to consumer tech, marketplaces, or early-stage startups.
• Strong comfort with tools (Notion, Google Suite, task/project tools, basic spreadsheets).
• Interest in psychology, relationships, or wellness as a category.

• The CEO is consistently working on the highest leverage tasks — and doing far less of what drains her energy.
• The company has a visible operating rhythm: priorities are clear, meetings are purposeful, projects don’t languish.
• Cross-functional initiatives actually ship, on time, with clear owners and outcomes.
• You are seen as the connective tissue of the organization — someone people trust to get things unstuck.

• Title: Executive Operations (Office of the CEO)
• Location: Flexible, with a strong preference for Miami or New York City overlap with US Eastern hours; periodic in-person work with the CEO is expected for onboarding and key phases.
• Type: Full-time

If this sounds like you, and you’re excited by the idea of helping build a new way for people to find and sustain great relationships, we’d love to hear from you.