What are the responsibilities and job description for the Front Desk Guest Service position at SOONER BOWL CENTER?
Benefits:
- Employee discounts
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
The Front Desk staff at Sooner Bowling Center is the first impression to our guests!
Responsibilities include:
Responsibilities include:
- Greeting guests
- Explaining our bowling offers
- Running a computer cash drawer
- Turning lanes off and on
- Watching for opportunities to extend guest time or help them with bowling service
- Communicating with mechanics, managers and fellow team members
- Taking, handling and managing reservations via phone, computer and online bookings
- Running bowling leagues
- Ensuring that events get communicated to bowling and grill staff
Skills Needed:
- Communiation
- Computer
- Phone Skills
- Common Sense
- Deductive Reasoning
- Ability to Prioritize
Experiences that are helpful:
- Leadership
- Guest Service
- Retail
- Any kind of summer camp work
- Bowling (helpful but not required)
- Money handling
- Hospitality