Senior Director, Product Management

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music is looking for a Senior Director, D2C who will join our Product Design Engineering and Global Operations (PDEGO) Product team in our New York City office, and work on our best-in-class suite of products that serve our global customers and internal teams.

• Partner closely with the SVP of Product to help execute on the long-term product vision of the D2C product area within PDEGO.
• Serve as one of the primary product leaders collaborating with our stakeholders and cross-functional teams to build robust flexible and future-ready D2C software.
• Build strong partnerships with high-priority business stakeholders, navigating complex organizational structures to bring the right people together to solve problems quickly.
• Provide engineering and design teams with well-articulated product direction, balancing long-term vision with near-term execution clarity, and motivation to engineering and design counterparts.
• Proactively identify patterns and insights from data to inform design and prioritization decisions, continually iterating on products based on performance and user feedback.
• Lead product launch planning and execution in partnership with marketing, support, and business operations teams.
• Define and implement robust KPI frameworks to measure product success and inform iteration strategies.
• Run agile processes and participate in the agile ceremonies.

• We're seeking a Senior Director with at least 12 years of experience, having a track record of successful execution and launch of features that help drive a long-term roadmap.
• Deep experience working within accounting, royalty systems, or other highly regulated and complex domains, navigating intricate business logic, compliance requirements, and financial workflows to deliver reliable and scalable solutions.
• Demonstrated success leading products through the full lifecycle - from strategic ideation and roadmap development to launch, iteration, and sustained performance improvement.
• Extremely effective at driving your own individual work, as well as collaborating and influencing others.
• Adept at influencing and aligning high-priority senior stakeholders, engineering, and design partners around complex product decisions and long-term priorities.
• Operates with a high degree of autonomy, accountability, and strategic foresight - balancing hands-on execution with visionary leadership.
• An excellent communicator and storyteller, being able to confidently present roadmaps, lead product demos, and ensure alignment with both technical and non-technical audiences.
• Highly organized and process-oriented, with a talent for writing clear product documentation, decision records, and process guides that keep teams moving in sync.

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.