Project Specialist Architectural Materials

Company Description Sonus is dedicated to creating acoustic solutions that improve human connection, productivity, and overall well-being in the spaces people use every day. The team designs and develops innovative, modern acoustic panels and custom solutions backed by a five-year warranty, fast response times, and transparent order processes. With a specialized installer network and efficient lead times, Sonus supports clients from design through construction to ensure projects are delivered reliably and on schedule. The company focuses on the mental, physical, and professional benefits of acoustically engineered environments, partnering closely with both end users and designers. Sonus is a collaborative group of professionals committed to building exceptional acoustic experiences rather than operating as a traditional corporation.
Role Description The Project Specialist Architectural Materials is a full-time, on-site role based in Fort Collins, CO. This role manages acoustic material projects from initial inquiry through completion, coordinating with clients, sales, design, and installation teams to ensure accurate specifications, timelines, and deliverables. Day-to-day responsibilities include reviewing architectural plans, preparing material takeoffs and quotes, tracking orders, and maintaining detailed project documentation. The Project Specialist provides responsive customer service, communicates project status updates, and resolves issues related to product selection, lead times, and installation logistics. The position also supports continuous improvement by giving feedback on processes, collaborating on best practices, and contributing to the overall quality of client experience.
Qualifications

• Strong Communication skills, including clear written and verbal interaction with clients, designers, and internal teams.
• Analytical Skills to interpret architectural drawings, analyze project requirements, and manage timelines and resource planning.
• Customer Service skills to support clients throughout the project lifecycle, address concerns, and maintain long-term relationships.
• Project Management experience to oversee multiple concurrent projects, coordinate stakeholders, and ensure on-time, on-budget delivery.
• Sales awareness or experience to understand product offerings, assist with quotes, and support the sales team in identifying project opportunities.
• Familiarity with architectural materials, construction processes, or acoustics is highly beneficial.
• Proficiency with project tracking tools, CRM or ERP systems, and standard office software (e.g., Excel, project management platforms).
• Ability to work collaboratively in an on-site team environment and adapt to changing priorities in a fast-paced setting.
• Relevant education or experience in architecture, construction management, interior design, or a related field preferred.