Automotive Service Advisor

SONS Automotive Group is seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership franchise setting. Will consider individuals with proven strong customer service and sales experience. If you are an ambitious self-starter, this could be the perfect opportunity for you.

At SONS Automotive Group, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.  

What We Offer

• Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Paid Training

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Health and wellness

• Flexible Work Schedule

• Saturday Lunches

• Discounts on products and services

Responsibilities

• Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service.

• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

• Ensure that the daily inventory of technicians' time is consistently sold to service customers.

• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality

• Demonstrated ability to manage others

• Time management skills

• Fantastic communication skills with your customers

• Professional, well-groomed personal appearance

• Clean driving record

• Willing to submit to a pre-employment background check & drug screen

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SONS Auto Group: A Family Legacy SONS Auto Group is the latest in a lineage of successful auto sales experts. Clay, Slater, and Street Nalley’s roots run deep. Since 1918, the Nalleys have thrived in the auto sales and service industry. Like their father, grandfather, and great grandfather, the sons have been paving their way in the auto retail world. After decades of success with a string of dealerships, their father, C.V. ‘Jim’ Nalley understood where the future of the automotive industry was heading. In the 1990s, he consolidated his nine Atlanta area car and truck outlets with like-minded groups to form the Asbury Automotive Group. This partnership provided a safety net for franchises and helped dealerships survive tough economic times. After working for their dad and Asbury Automotive Group, the sons began to branch out and continue their family legacy. They started by purchasing four Hank Aaron dealerships. This was the start of the aptly named SONS Auto Group. Like their forefathers, their goals are to provide exceptional values and great customer service for drivers in the Georgia and Alabama areas.