Clinical Data Operations Manager

Clinical Data Operations Manager

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, through our core business brands – Advanced Bionics, Audiological Care, Phonak, Sennheiser (under license) and Unitron – we develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Valencia, CA – Hybrid

Clinical Data Operations Manager

Responsible for overseeing the collection, analysis, and interpretation of clinical data to support regulatory submissions, post-market surveillance, and evidence generation. This role ensures data integrity, compliance with global regulatory standards (e.g., FDA, MDR, ISO 14155), and alignment with clinical research objectives. Additionally, the position collaborates with cross-functional teams, including clinical operations, regulatory affairs, and biostatistics, to translate complex clinical data into actionable insights that drive product development, market adoption, and patient safety.

Responsibilities:

• Develop, maintain, and enforce standard operating procedures (SOPs) and work instructions for clinical data management.
• Design, develop, and manage clinical study databases in compliance with FDA regulations, Quality System Regulations (QSR), and Good Clinical Practices (GCP).
• Maintain clinical study hardware and software to support study execution.
• Data Integrity & Reporting
• Develop reporting strategies for interim and final clinical data analysis.
• Establish reporting frameworks to monitor operational study performance and ensure data consistency across studies.

• Work closely with Clinical Operations to align data management strategies with overall trial execution.
• Provide guidance and mentorship to in-house and remote Clinical Data Management staff.
• Foster a collaborative team environment and provide leadership to support high-quality data collection and analysis.
• Build and maintain effective working relationships with other group companies in Sonova, to include providing support and guidance with respect to global clinical data operations.

• Participate in resource forecasting and implement process improvements to enhance data management efficiency.
• Stay current with industry trends and evolving regulatory requirements to ensure best practices.
• Support other Clinical Research Department functions as needed to achieve department goals.
• Other duties as assigned by your manager.

Travelling Requirement: up to 20%

More about you:

• Bachelor’s Degree in a related field (e.g., Life Sciences, Data Science, Clinical Research).

• Master’s degree in Life Sciences, Clinical Research, Data Science, or related field.

• Extensive experience (5-7 years) in clinical data management, particularly in an FDA-regulated environment (Sponsor or Clinical Research Organization).
• Strong knowledge of electronic data capture (EDC) systems, clinical database development, and regulatory compliance.

• Experience working with international regulatory frameworks (e.g., EMA, PMDA, Health Canada).

• Prior exposure to medical device trials and post-market clinical follow-up (PMCF) studies.
• Hands-on experience with advanced EDC and CTMS systems (e.g., Medidata Rave, Oracle Inform, Veeva).
• Understanding of risk-based monitoring (RBM) and centralized statistical monitoring.

• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Ability to analyze engagement data and make data-driven decisions to enhance employee experience.

• Certification in Clinical Data Management, Project Management (PMP, PRINCE2), or Clinical Research (ACRP, SOCRA).

• English/ Fluent

• German or Spanish

• Microsoft office
• Experience with report development using MS-SQL, MS Access & any procedure or object-oriented programming languages

Nice to Have

• Familiarity with data visualization and analytics tools (e.g., Power BI, Tableau, Python, R).

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

What we offer:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

• Plan rules/offerings dependent upon group Company/location.

This role's pay range is between $94,400/yr - $141,600/yr (compensation is based on skillset and location). This role is also bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.