What are the responsibilities and job description for the Assistant General Manager position at SONORAN RESTAURANT GROUP 3 LLC?
Assistant General Manager | Rusty Taco
Location: Tempe, AZ
Reports To: General Manager
Reports To: General Manager
About Rusty Taco
Rusty Taco is a fast-casual restaurant brand known for its fresh, flavorful tacos and commitment to delivering a fun and welcoming dining experience. We pride ourselves on high-quality ingredients, operational excellence, and a team-oriented culture.
Position Summary
The Assistant General Manager (AGM) partners with the General Manager to oversee all aspects of restaurant operations, ensuring the restaurant meets financial goals, operational standards, and team development objectives. This role is focused on management-level leadership, strategic decision-making, and supporting the overall success of the restaurant.
Key Responsibilities
- Oversee daily restaurant operations and ensure operational efficiency across all shifts.
- Maintain compliance with health, safety, and labor regulations.
- Manage inventory, ordering, and vendor relationships to ensure operational continuity.
- Identify opportunities for process improvements, cost savings, and operational efficiencies.
- Assist the General Manager in analyzing financial reports and driving profitability.
- Monitor labor and food costs and implement strategies to control expenses.
- Participate in budgeting, forecasting, and performance tracking to meet business objectives.
- Lead, mentor, and develop management-level staff, including Team Leads and Supervisors.
- Support hiring, onboarding, and career development initiatives for the restaurant team.
- Conduct performance evaluations for staff and ensure accountability across roles.
- Ensure consistent delivery of high-quality guest experiences across all shifts.
- Uphold Rusty Taco brand standards, including cleanliness, presentation, and service quality.
- Handle escalated guest concerns and provide professional resolutions.
- Maintain accurate operational, payroll, and compliance records.
- Support the General Manager in implementing marketing, promotional, and operational initiatives.
- Act as the General Manager’s second-in-command for day-to-day decisions.
Qualifications
- Minimum 2-3 years of restaurant management experience in fast-casual or full service operations.
- Must have ServSafe or equivalent food safety certification.
- Proven leadership, decision-making, and problem-solving skills.
- Experience managing budgets, labor planning, and inventory.
- Excellent communication, organizational, and analytical skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience with multi-shift and multi-department operations.
Benefits/Perks
- Free employee meal each shift.
- Competitive salary.
- Career advancement opportunities within a rapidly growing brand.
- Employee discounts.
- Collaborative, dynamic work environment.