What are the responsibilities and job description for the Transfer Credit, Transcripts & Clearinghouse Professional, Student Service Professional III position at Sonoma State University?
Application Process
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, November 5, 2025.
Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Job Summary
Reporting to and under general direction of the University Registrar, the Transfer Credit, Transcripts and Clearinghouse Professional performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations. The incumbent serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS). The incumbent self-manages an often demanding workload to maintain accuracy and is expected to establish on-going professional advisement relationships with students; oversee the order process and delivery of transcripts to students and alumni; coordinate and administer assigned programs; recognize specific program needs and develop approaches for possible implementation to meet these needs; assist with the development of policies, procedures and forms; recommend changes on varied matters both within and outside the department; and may serve as a lead person is various work groups.
Key Qualifications
This position requires the equivalent to graduation from a four-year college or university in in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. one of the behavioral sciences, public or business administration or a job-related field. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel and PowerPoint) required. Knowledge of database, spreadsheet and PeopleSoft preferred.
Salary And Benefits
This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/compliance-data/2024-campus-housing-fire-safety-report . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu .
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, November 5, 2025.
Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.
Job Summary
Reporting to and under general direction of the University Registrar, the Transfer Credit, Transcripts and Clearinghouse Professional performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations. The incumbent serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS). The incumbent self-manages an often demanding workload to maintain accuracy and is expected to establish on-going professional advisement relationships with students; oversee the order process and delivery of transcripts to students and alumni; coordinate and administer assigned programs; recognize specific program needs and develop approaches for possible implementation to meet these needs; assist with the development of policies, procedures and forms; recommend changes on varied matters both within and outside the department; and may serve as a lead person is various work groups.
Key Qualifications
This position requires the equivalent to graduation from a four-year college or university in in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. one of the behavioral sciences, public or business administration or a job-related field. Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel and PowerPoint) required. Knowledge of database, spreadsheet and PeopleSoft preferred.
Salary And Benefits
This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. Starting salary placement depends on qualifications and experience and will not exceed $5,540 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu .
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/compliance-data/2024-campus-housing-fire-safety-report . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu .
Salary : $5,540
