Hospitality Concierge

Thank you for your interest in Sonoma Jet Center!

Join our team in providing above and beyond customer service in a fun and exciting environment. Sonoma Jet Center is an FBO that provides exceptional flight support, maintenance, detailing, and travel services to private aircraft and airlines at the Charles M. Schulz - Sonoma County Airport in Santa Rosa, CA. Our team works together to provide a great customer experience while conducting safe and efficient operations.

Job Description

This position is responsible for responding to all the customers’ needs. Daily duties include:

• Conveying requests to line personnel
• Point of sale transactions
• Handling incoming calls and radio transmissions
• Creating cash receipts
• Arranging for hotels, rental cars and ground transportation
• Ordering aircraft catering
• Preparing operation reports
• Understanding and complying with the security requirements of the TSA
• Anything in between that would lead to a great and personalized customer service experience.

A qualified candidate would be able to work with high safety standards, be passionate about delivering a great customer service experience, manage a rapidly changing set of priorities, maintain a high level of professionalism, work with common sense and integrity, function well in a team environment, and would have a can-do attitude.

Benefits

· 401k eligibility

· PTO offered

· Medical, Dental, Vision for Full Time Employees

Job Description

This position is responsible for responding to all the customers’ needs.

Daily duties include:

· Conveying requests to line personnel

· Point of sale transactions

· Handling incoming calls and radio transmissions

· Creating cash receipts

· Arranging for hotels, rental cars, ground transportation,

· Ordering aircraft catering and

· Preparing operational reports

· Anything in between that would lead to a great and personalized customer service experience.

A qualified candidate would be able to work with high safety standards, be passionate about delivering a great customer service experience, manage a rapidly changing set of priorities, maintain a high level of professionalism, work with common sense and integrity, function well in a team environment, and would have a can-do attitude.

Minimum Job Qualifications

This position is a full-time. You must be able to work nights, weekends, and occasional holidays. We are open 365 days/year.

Seeking someone with a flexible schedule

A High School Diploma or GED. Previous customer service experience required. You must be 18 years of age or older and currently hold a valid driver license in good standing. All employees must pass and continue a mandated random controlled substance testing program. Must be able to lift 50 lbs

Walk-in Resume drop offs are welcome.

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Paid time off
• Professional development assistance
• Tuition reimbursement

Work Location: In person

Salary : $20 - $23