What are the responsibilities and job description for the Chemical Manager position at Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader?
The Chemical Manager’s primary role is to grow market share by working with and developing Chemical Account Specialist (CAS’s). A Chemical Manager will plan appropriate strategies to help facilitate proper service for Sonny’s Car Wash Services clients. The Chemical Manager will work with their team, mid and senior level management, marketing, and technical staff to keep DSM abreast of market changes, competitive opportunities, challenges and creative trends.
Responsibilities
New Business Development:
Build strong relationships with new and existing customers.
Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
Handle objections in a positive manner by clarifying issues, emphasizing agreements and working through differences to net positive conclusions for all.
Present a positive image that mirrors the core values of Sonny’s Car Wash Services.
Customer Retention:
Present new products and services to enhance existing relationships.
Work with technical, marketing, and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Business Development Planning:
Chemical Manager will establish yearly development plans for their district.
Chemical Manager may be asked to attend all industry functions, conferences, tradeshows, etc.
Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
Identify new opportunities for customers that will lead to an increase in sales.
Use knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
Management and Research:
Manage Chemical Account Specialists & Chemical Supervisors in the Chemical Manager’s area of responsibility.
Submit accurate weekly planning and expense reports.
Control area expenses and stay within the planned yearly budget.
Ensure that data is accurately entered and managed within the company’s CRM protocol. (Salesforce management, protocols, reporting, CPC troubleshooting)
Forecast sales targets and ensure they are consistently met.
Works with marketing staff to ensure that customers’ marketing needs are being met.
Present business development and technical training to their staff.
Develop a thorough understanding of the companies offering and capabilities.
Train Districts team members to the highest standard of chemical service (Service One protocol)
Manage teams workflow by determining optimal workloads and routes to properly service our customer base.
Ensure our customers are being properly serviced by overseeing inspections of all the sites in the district. (Site Evaluations, CSR Surveys, and Compliance management)
Act as a service safety net for the district.
Qualifications
High School Diploma required.
Bachelor’s degree preferred.
Three (3) years minimum of carwash sales and/or service experience.
Experience working within a national distribution and direct sales network preferred.
Clean Driving Record & Valid Driver's License required.
Industry related experience is a plus
Must have a strong mechanical aptitude
Ability to guide, direct and provide technical expertise on products (or services) to colleagues, distributors, and customers.
Previous business to business value-add sales experience
Proven track record of consistently exceeding and/or achieving goals
History of working in a field that required autonomy and self-motivation
Prior experience that required excellent communication and organizational skills. Ability to communicate internally with various departments and externally with customers and distributors.
Ability to use strong judgement with knowledge of company policies and procedures to resolve non-standard problems.
Problem-solving and analytical skills
Demonstrates a strong work ethic and ability to multi-task
Travel required as needed to support territory.
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.
We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.
EEO Statement
Equal Opportunity Employer
Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
#IND2
Responsibilities
New Business Development:
Build strong relationships with new and existing customers.
Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
Handle objections in a positive manner by clarifying issues, emphasizing agreements and working through differences to net positive conclusions for all.
Present a positive image that mirrors the core values of Sonny’s Car Wash Services.
Customer Retention:
Present new products and services to enhance existing relationships.
Work with technical, marketing, and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Business Development Planning:
Chemical Manager will establish yearly development plans for their district.
Chemical Manager may be asked to attend all industry functions, conferences, tradeshows, etc.
Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
Identify new opportunities for customers that will lead to an increase in sales.
Use knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
Management and Research:
Manage Chemical Account Specialists & Chemical Supervisors in the Chemical Manager’s area of responsibility.
Submit accurate weekly planning and expense reports.
Control area expenses and stay within the planned yearly budget.
Ensure that data is accurately entered and managed within the company’s CRM protocol. (Salesforce management, protocols, reporting, CPC troubleshooting)
Forecast sales targets and ensure they are consistently met.
Works with marketing staff to ensure that customers’ marketing needs are being met.
Present business development and technical training to their staff.
Develop a thorough understanding of the companies offering and capabilities.
Train Districts team members to the highest standard of chemical service (Service One protocol)
Manage teams workflow by determining optimal workloads and routes to properly service our customer base.
Ensure our customers are being properly serviced by overseeing inspections of all the sites in the district. (Site Evaluations, CSR Surveys, and Compliance management)
Act as a service safety net for the district.
Qualifications
High School Diploma required.
Bachelor’s degree preferred.
Three (3) years minimum of carwash sales and/or service experience.
Experience working within a national distribution and direct sales network preferred.
Clean Driving Record & Valid Driver's License required.
Industry related experience is a plus
Must have a strong mechanical aptitude
Ability to guide, direct and provide technical expertise on products (or services) to colleagues, distributors, and customers.
Previous business to business value-add sales experience
Proven track record of consistently exceeding and/or achieving goals
History of working in a field that required autonomy and self-motivation
Prior experience that required excellent communication and organizational skills. Ability to communicate internally with various departments and externally with customers and distributors.
Ability to use strong judgement with knowledge of company policies and procedures to resolve non-standard problems.
Problem-solving and analytical skills
Demonstrates a strong work ethic and ability to multi-task
Travel required as needed to support territory.
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.
We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.
EEO Statement
Equal Opportunity Employer
Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
#IND2
