What are the responsibilities and job description for the Electronic Security Technician position at Sonitrol of Greater Richmond?
Overview
Join our dynamic team as an Electronic Security Technician and become a vital part of safeguarding commercial and residential environments through cutting-edge security solutions. In this role, you will install, troubleshoot, and maintain a wide range of electronic security systems, including alarm systems, access control, CCTV surveillance, fire alarms, and low-voltage electrical wiring. Your expertise will ensure our clients’ safety and security needs are met with precision and professionalism. This position offers an exciting opportunity to work with advanced technology in a fast-paced, service-oriented environment where your technical skills make a real difference.
Responsibilities
- Install, configure, and test electronic security systems such as alarm & access control systems, CCTV cameras, sensors, IDS (Intrusion Detection Systems), fire alarms, and door security system integrations.
- Troubleshoot and repair complex security equipment issues using hand tools, power tools, schematics, technical drawings, and interpreting electrical blueprints.
- Conduct system design assessments to recommend optimal security solutions tailored to client needs.
- Perform low-voltage electrical wiring and cabling for new installations or upgrades while adhering to NEC (National Electrical Code) standards.
- Provide remote access software support for system diagnostics and troubleshooting from various locations.
- Collaborate with clients to deliver exceptional customer service by explaining system functions and resolving technical concerns efficiently.
- Read and interpret technical schematics and construction drawings to ensure accurate system installation and integration.
- Maintain detailed service records, logs, and reports for all installations, repairs, and inspections.
- Assist in sales activities related to alarm system upgrades or new installations by explaining technical features to clients.
Experience
- Proven experience as a service technician in electronic security or related fields such as telecommunications or low-voltage electrical systems.
- Strong mechanical knowledge combined with hands-on experience using power tools and hand tools for equipment installation and troubleshooting.
- Demonstrated ability to read electrical schematics, blueprints, technical drawings, and schematics related to security systems.
- Familiarity with CCTV surveillance systems, sensors (motion detectors), IDS (Intrusion Detection Systems), fire alarm systems, access control hardware, and door security system integration.
- Knowledge of computer hardware components relevant to security systems including remote access software setup and network configurations.
- Experience working with low-voltage electrical wiring standards (NEC compliance) in construction or retrofit environments.
- Excellent customer service skills with the ability to communicate complex technical information clearly.
- Construction experience or background in physical security system installation is a plus.
Join us if you’re passionate about technology-driven security solutions! Bring your technical troubleshooting expertise, your dedication to safety, and your enthusiasm for delivering top-tier service — all while working with innovative equipment in a rewarding environment that values your skills!
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Tools provided
- Vision insurance
Work Location: In person
Salary : $25 - $32