What are the responsibilities and job description for the Crew Member position at Sonic Drive-In?
Description:
Looking for a way to apply that boundless enthusiasm you wake up with every morning? We can help. At SONIC, you get great pay, flexible hours and a cool uniform—while doing the job you love.
As a Cooper| Raynor |Young, Sonic Drive-In Carhop, you are part of an elite group, filling a role offered by no other company. Being a Carhop (aka super cool food server) is like being an astronaut, only you work in a drive-in restaurant instead of space, and the food’s way better. You’re responsible for serving and delivering that food safely and efficiently, ensuring our guests have a truly out-of-this-world experience at SONIC Drive-In restaurants.
SONIC Carhop/Skating Carhop server duties may include:
• Delivering a warm, friendly, and fast experience to every guest
• Being a menu genius and helping SONIC customers navigate all customizable combinations
• Being empowered to resolve customer concerns, guaranteeing every guest leaves satisfied
• Maintaining SONIC safety and sanitation standards
Depending upon the employment practices of the individual SONIC Drive-In restaurant owner, some SONIC Drive-Ins employ Skating Carhop servers:
• Skating Carhop servers are unique to the SONIC Drive-In restaurant brand and bring a special “surprise and delight” element to the guest experience.
• Skating Carhop servers must complete the SONIC Skating Training Program.
• Upon successful completion of this program, Skating Carhops perform the above duties while roller skating.
In the words of one of our Skating Carhop servers:
"From where I'm skating, working at SONIC is a blast and the tips are great too!"
Requirements:
Carhop/Skating Carhop server requirements:
• Contagiously positive attitude (You are a SONIC Brand Ambassador!)
• Ability to remain calm, especially in tough situations
• Resilient spirit – knowing everyone makes mistakes and can bounce back from a set-back
• Eagerness to learn and grow
• Team mentality and willingness to help where needed
• Effective communication skills; basic math and reading skills
• Willingness to work flexible hours; night, weekend, and holiday shifts
● Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Skating Carhop server requirements:
● Successfully completed assigned SONIC Skating Training Program
● Roller skate proficiently and frequently on various surfaces when delivering food
● Ability to continuously stand, balance and carry a tray, and sweep while roller skating
● General knowledge and understanding of the restaurant industry or retail operations preferred, but not required
Additional Info:
Additional Carhop/Skating Carhop server Qualifications…
● Friendly and smiling faces that enjoy providing courteous service to our restaurant guests!
● A willingness to cross-train on all the stations – it never gets boring here!
● A team player keen on cleanliness and safety.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’ . . . you get the picture! It’s downright sensational!!
All that’s missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
For more than 60 years, SONIC, America’s Drive-In has built a dominant position in the drive-in restaurant business. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, speedy service from friendly Carhops and heaping helpings of fun and personality.