What are the responsibilities and job description for the Team Lead position at Sonic Drive-In of Wiggins?
Job Overview
We are seeking a motivated Team Lead to inspire and guide a dedicated team in delivering operational excellence. In this role, you will oversee daily team activities, ensure high-quality employee interactions, and foster a positive, productive work environment.
Duties
- Monitor daily operations, including customer service, speaker interaction, employee performance, food quality, food waste, money deposit.
- Handle escalated customer inquiries or complaints with effective problem-solving skills to ensure satisfaction.
- Serv-safe certification will be provided.
- Will learn all positions in the store.
Skills
- Exceptional customer service skills
- Problem-solving in busy situations
- Multi-task in high demanding situations
- Thorough listening skills
Join us as a Team Lead to empower your team while delivering top-tier service that makes a real difference!
Pay: $13.00 - $16.00 per hour
Work Location: In person
Salary : $13 - $16