What are the responsibilities and job description for the Patient Collections Specialist position at Soni?
Our client is seeking a skilled Patient Collections Specialist to focus exclusively on collecting high-dollar balances directly from patients. This role is ideal for someone confident on the phone, comfortable discussing financial obligations, and motivated by bringing in recoverable revenue.
What You’ll Do:
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONITN
What You’ll Do:
- Handle outreach to patients with outstanding balances—primarily accounts exceeding $10,000
- Conduct follow-up calls after initial letters have been sent, serving as the first live point of contact
- Use provided scripts, account details, and transaction summaries to guide conversations
- Request payment during the call when possible and document outcomes accurately
- Maintain professionalism, clarity, and empathy while navigating sensitive financial discussions
- Work remotely during standard central time business hours
- Prior experience in patient collections, medical A/R, or high-volume financial collections
- Strong phone communication skills and confidence in payment negotiations
- Ability to quickly understand account details and follow structured scripts
- Reliability, attention to detail, and comfort working independently
- Readiness to begin immediately following standard screening requirements
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONITN
Salary : $22 - $24