Patient Collections Specialist

Our client is seeking a skilled Patient Collections Specialist to focus exclusively on collecting high-dollar balances directly from patients. This role is ideal for someone confident on the phone, comfortable discussing financial obligations, and motivated by bringing in recoverable revenue.

What You’ll Do:

• Handle outreach to patients with outstanding balances—primarily accounts exceeding $10,000
• Conduct follow-up calls after initial letters have been sent, serving as the first live point of contact
• Use provided scripts, account details, and transaction summaries to guide conversations
• Request payment during the call when possible and document outcomes accurately
• Maintain professionalism, clarity, and empathy while navigating sensitive financial discussions
• Work remotely during standard central time business hours
  
  
  

What You Bring:

• Prior experience in patient collections, medical A/R, or high-volume financial collections
• Strong phone communication skills and confidence in payment negotiations
• Ability to quickly understand account details and follow structured scripts
• Reliability, attention to detail, and comfort working independently
• Readiness to begin immediately following standard screening requirements
  
  
  

Compensation: $22 - $24

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

#SONITN