What are the responsibilities and job description for the Event Coordinator position at Sonesta?
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000 properties in eight countries and counting.
Job Description Summary
The Hotel Event Coordinator works with the client to plan and execute on site events ensuring guest satisfaction. The Event Coordinator will work directly with the Executive Team to identify specific strategies and tactics to drive revenue according to the hotel’s seasonal demand.Job Description
DUTIES AND RESPONSIBILITIES:
- Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
- Develop and maintain relationships with key clients & vendors
- Planning event details including layout, menu, guests and other vendor access.
- Work as part of the senior leadership team of the hotel to positively impact the effectiveness of the operation of the hotel.
- Create invoice reports and collect payments
- Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients.
- Planning for and managing potential scenarios that could impact integrity of event.
- Develop and maintain positive relationships with officials and representatives of local community groups. In coordination with General Manager, serve as hotel representative for media related inquiries and refer sensitive matters to the Corporate Communications as necessary.
- Prepare Weekly/Monthly reporting on account status
- Act as “Manager on duty” as required.
- Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads.
- Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.
Additional Job Information/Anticipated
Pay Range
QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s degree in Hotel Administration, Business Administration or related field preferred.
- Three years of previous hotel experience preferred.
- Previous background of food service management preferred.
- Ability to speak, read, and write fluent English; other languages beneficial.
- Professional verbal and written communication skills.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
- Ability to prioritize and organize work assignments.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Experience with Microsoft Office and Automated Sales Systems preferred.
- Valid driver’s license required.
- Frequently standing up, bending, climbing, kneeling, and moving about the facility.
- Carrying, lifting or pulling items weighing up to 50 pounds.
- Frequently handling objects and equipment.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.