What are the responsibilities and job description for the Front Desk Agent position at Sonesta Select Newark, DE?
Essential Duties Include:
- Process guest check in/out, including collecting payment
- Provide information about hotel policies, services, and amenities
- Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
- Assist other team members in various assignments.
- Maintain and clean the lobby and bathroom as needed
Qualifications:
- Must have a high school diploma or equivalent
- Must be able to meet a flexible schedule
- Weekends a must!!!!
- Must be able to stand for long periods of time
- Must be able to lift up to 10 lbs. and carry up to 10 lbs.
- Must have sound judgment and discretionary skills and be able to work with little or no supervision
- Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel
- Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
- Must display very good organization and time management skills
- Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must be able to work both:
7am-3am and 3pm-11pm shifts.
Primarily 3pm-11pm Shifts
Perks: Sonesta discounts!
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $15