What are the responsibilities and job description for the Product Owner - E-Commerce Payments position at Sonata Software?
Sonata Software Overview
In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.
As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.
Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centres, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.
Job Title- Product Owner – E-Commerce Payments
Location- Berkeley, NJ
Type of Hire – Fulltime
Roles and Responsibilities
- Lead product strategy, discovery, definition, and delivery for Buy Now Pay Later (BNPL) and Card-Not-Present (CNP) e-commerce payment products.
- Translate complex payment industry rules and standards into clear user stories, requirements, and acceptance criteria.
- Work cross-functionally across design, engineering, QA, operations, sales, and marketing to drive end-to-end product execution.
- Partner closely with developer relations teams to support partners integrating with Clover APIs and SDKs.
- Analyze merchant, consumer, and developer feedback to continuously improve customer experience and product performance.
- Build compelling business cases for new CNP capabilities, features, and merchant-facing value propositions.
- Maintain and evolve the product roadmap for BNPL and CNP payments, aligning it with market trends and business goals.
- Coordinate go-to-market planning, enable sales teams, and support launch readiness across internal and external stakeholders.
- Track KPIs, adoption metrics, performance indicators, and manage production issues requiring product input.
- Engage with industry players including issuers, acquirers, gateways, processors, ISOs, and payment networks to stay ahead of market evolution.
Mandatory Skills:
Product Strategy & Road mapping
Ability to define vision, strategy, roadmap; align with market and business goals
BNPL & CNP Domain Expertise
Strong knowledge of e-commerce payments, BNPL flows, risk, fraud, networks, and CNP rules
API & SDK Product Management
Experience managing developer APIs/SDKs; ability to support developer integrations
Requirements & User Story Definition
Ability to convert complex standards into precise user stories, requirements, and acceptance criteria
Agile Product Delivery
Experience working with Scrum teams; strong understanding of Agile frameworks
Why join Sonata Software?
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.