What are the responsibilities and job description for the Senior Service Now Developer position at Sonata Software North America Inc.?
Sonata Software Overview
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400 AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland) . We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30 years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.
Role: Service Now Developer
Duration: Full-Time
Location: Preferred Carrolton, TX(or Remote within US)
Role Overview
Key Responsibilities:
Role Overview
We are seeking a highly skilled and experienced ServiceNow Senior Developer with 8 years of experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have deep expertise in ServiceNow modules including ITSM, ITOM, HRSD, and CMDB, and will be responsible for leading development efforts, mentoring junior developers, and ensuring best practices in ServiceNow implementations.
The Main Responsibilities Of This Role Include:
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law
Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400 AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes AgentBridge-a governance and observability framework; AgentBuilder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland) . We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI solutions. Our 30 years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft partners. Sonata is now among the first companies to earn the Microsoft Frontier Partner Badge Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner Network.
Role: Service Now Developer
Duration: Full-Time
Location: Preferred Carrolton, TX(or Remote within US)
Role Overview
Key Responsibilities:
Role Overview
We are seeking a highly skilled and experienced ServiceNow Senior Developer with 8 years of experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate will have deep expertise in ServiceNow modules including ITSM, ITOM, HRSD, and CMDB, and will be responsible for leading development efforts, mentoring junior developers, and ensuring best practices in ServiceNow implementations.
The Main Responsibilities Of This Role Include:
- Lead the design and development of ServiceNow solutions
- Customize and configure ServiceNow applications and modules
- Develop and maintain integrations with external systems
- Collaborate with stakeholders to gather requirements and deliver solutions
- Perform code reviews and mentor junior developers
- Ensure adherence to ServiceNow best practices and coding standards
- Troubleshoot and resolve issues in ServiceNow applications
- Participate in upgrade and patch activities
- 8 years of hands-on experience with ServiceNow platform
- Strong expertise in ServiceNow modules: ITSM, ITOM, CMDB, HRSD
- Proficiency in JavaScript, Glide API, and ServiceNow scripting
- Experience with ServiceNow integrations using REST/SOAP APIs
- Knowledge of ServiceNow Flow Designer and Workflow Editor
- Experience with Service Portal and UI Policies
- Hands-on experience with ServiceNow modules: FSM (Field Service Management), SOM (Service Order Management), CSM (Customer Service Management), and ITSM (IT Service Management)
At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law