Host/Hostess

Our Mission: To delight our guests and create lasting memories by transporting them to the heart of wine California Wine Country, through a dining experience that combines wines from Sonoma County and Napa Valley complemented with a chef-inspired, Northern California cuisine, served in a warm and inviting atmosphere.

Job Title: Hostess/Host

Reports To: Restaurant Leadership

Do you have a sense of genuine hospitality and a desire to make people happy? Then you should be a part of SoNapa Grille as a Hostess/Host, where your number one priority is to make our guests feel welcome and appreciated.

Summary of Position

The Hostess/Host position is an integral part of the SoNapa Experience. As a Hostess/Host, you will welcome and warmly greet each guest in a manner that is true to our Mission.

What am I responsible for as a Hostess/Host at SoNapa Grille?

• I will make a memorable first impression with a warm and friendly greeting.
• I will open the front door for our guests, when possible.
• I will make a genuine connection with our guests by engaging them in conversation when possible.
• I will use the technology available to manage and coordinate the waitlist and seat Guests with a sense of urgency.
• I will keep my area clean and organized.
• I will use the guests name to make a personal connection.
• I will walk guests to tables and a comfortable pace
• I will deliver menus with a smile and inform the guests of their servers name
• I will be aware of my surroundings and support guests needs, whatever they may be
• I will document and communicate special occasions with the Leadership team and the service team
• I will open the door for guests as they leave, when possible, while showing genuine gratitude for their patronage and a heartfelt invite to return
  
  

Qualifications

• Should be upbeat, positive and outgoing
• No previous restaurant experience necessary
• Must be willing to work on your feet for 4 hours at a time
• Must be able to communicate clearly with our guests
• Must be well groomed at all times
• Must have a genuine sense of hospitality
  
  

Perks and Benefits

• Flexible Schedules
• Closed on Sundays
• Dinner Service Only
• Competitive Pay
• Room for Growth
• Employee Discounts with "Life Mart"
• Discounted Tickets with "Tickets at Work"
• Upscale Setting
• Health, Dental, and Vision Insurance available
• Pet Insurance available
  
  

Be a Part of a team that lives its culture through the strength of its core values

T.A.S.T.E. embodies our core values, guiding our actions, decisions, and behaviors in all aspects of SoNapa Grille. It serves as a compass for our brand, reputation, operations, and relationships.

• Trust: we foster trust through transparency and integrity, connecting our teams, guests, and communities by building long lasting relationships.
• Allegiance: We pledge to stay loyal to SoNapa Grille by embracing our core values and going the extra mile.
• Strength: an unwavering commitment to upholding our standards for our people and our brand, even during difficult times, by living our core values.
• Teamwork: One Team, One Fight. Only then can we accomplish our goal of delighting every guest, every visit.
• Excellence: we aim for exceptional results, upholding the highest standards to surpass expectations and showcase our best.
  
  

It's time to join the team at SoNapa Grille!!