What are the responsibilities and job description for the Pharmacy Technician position at Sona Pharmacy?
Description
We Are Looking For
A Pharmacy Technician who will play a personal role within our community to ensure that our patients receive the medication and care that they need. This position will work under the direct supervision of a licensed Pharmacist to provide exceptional customer service while assisting patients and filling prescriptions which includes locating, dispensing, packaging, and labeling prescribed medication for patients.
Responsibilities
- Participate in all aspects of the fulfillment process, including processing incoming prescriptions (via escribe, fax, phone-in, etc.), hand counting, labeling, managing robot fills, and bubble packing
- Develop relationships with patients and suggest additional Sona services that may be beneficial
- Answer incoming phone calls and communicate heavily with other team members, patient’s, caregivers, community partners, and provider offices
- Provide hospitality to customers by assisting them with questions and offering Pharmacist consultations when appropriate
- Resolve issues when they arise (i.e. patient questions, insurance rejections, etc.)
Requirements
What will you need to succeed?
- Excel in a fast-paced pharmacy environment
- Excellent communication and interpersonal skills
- Customer service-oriented and highly organized
- Team player
- CPhT license not required
We're on a mission to improve healthcare. Will you join us?
At Sona, our patients are more than medications. They're people with a story, a family, a history, and a future. And when they come to the pharmacy counter, they need more than medications. They need someone who cares about them and wants them to feel their best so they can enjoy their lives outside of the pharmacy walls.
Could you be that "someone"? Our mission can only happen when we hire the right people.
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.