Heritage Health Program Coordinator

The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $26.138 Job Posting: JR2026-00026777 Heritage Health Program Coordinator (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 06-12-2026 Job Description: If you are driven by excellence and are looking for a rewarding career opportunity, we invite you to apply for this position! The Department of Health and Human Services is seeking a motivated individual to join the Medicaid and Long-Term Care team to fill the role of Heritage Health Program Coordinator. The Heritage Health Program Coordinator will work under limited supervision, coordinate the administration of various state and federally funded programs throughout the state to include grant/contract administration, budget monitoring, and the development of program policies, procedures, and evaluation criteria to ensure compliance with state and federal regulations; perform related work as required. This position will monitor, analyze, and coordinate all grievance and appeal functions for one of the Heritage Health contracts. Heritage Health provides Medicaid covered physical health, behavioral health, dental health, and pharmacy services for Nebraska's Medicaid population. The program coordinator will be responsible for ensuring that their plan meets the operational requirements of the contract and complies with federal managed care rules and regulations, which are complex and extensive. “You have the passion; we have the opportunities – let’s make a difference for Nebraskans!” Job Duties The following list is not exclusive, nor will the position necessarily be responsible for all the duties listed: Act as a liaison and confer with various federal and state authorities, health plan staff (including Director of Grievance and Appeals), policy review staff, care management staff, and community leaders. Review and prepare written oral summaries on state and federal legislation Provide analysis of Grievance and Appeals data and quality metrics. Coordinate the development of program goals and evaluation criteria with agency staff, health plans staff, community officials, and/or other state government staff. Participate in public hearings on proposed policy revisions. Develop corrective action plans for program deficiencies. Serve on relative community organizations, committees, task forces, and advisory boards. Hire Rate: $26.138 per hour – non-exempt – Hire rate Increases July 1st to $26.726 per hour Work Schedule: Monday – Friday; 8:00 AM -5:00 PM Dress Attire: Business Casual Location: Lincoln- Nebraska State Office Building Driving is required This position is in office only, no remote work. Requirements / Qualifications: Minimum Qualifications: Bachelor’s degree in business or public administration, social/behavioral sciences, health sciences, public health, education, law or related field OR experience in the development of operational policies and procedures, performing quality assurance analysis/evaluation of programs; grant writing, contract management, or leading community based health/social care groups. Related coursework, training and/or education may substitute for the Bachelor’s degree on a year-for year basis. Preferred Qualifications: Experience in Medicaid and healthcare practice standards for either government or commercial plans. Experience and knowledge in program planning, implementation, monitoring, evaluating program functions. Advanced proficiency in Microsoft SharePoint, Excel, Outlook, Word, and PowerPoint. Other: Valid driver's license or the ability to provide independent authorized transportation. Regular, predictable attendance is an essential job function. Knowledge, Skills, and Abilities Knowledge: Business and management principles. Quality assurance /performance improvement principles and methods of analyzing continuous improvement. Skills: Communicate clearly and effectively orally or in writing. Ability to: Relate well with a diverse number of individuals or organizations and work with people in a variety of roles (leadership, cooperation, education, and networking). Learn, apply, and interpret agency policies and procedures relating to areas of responsibility. Identify and relate pertinent pieces of information to form conclusions. Respond to changes in direction. Establish and maintain a positive working relationship with managers and administrators. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!

Salary : $26 - $27