What are the responsibilities and job description for the Front Office Receptionist position at Son's Collision of Brick?
Front Office Administrator – Full-Time
Son's Collision of Brick
530 Brick Blvd
Brick, NJ 08723
Son's Collision of Brick, a high-volume auto body repair facility, is seeking a professional, organized, and customer-focused Front Office Administrator to join our team. This is a full-time, customer-facing position and an important part of providing an excellent experience to our customers throughout the repair process.
Job Responsibilities
Responsibilities include, but are not limited to:
- Greet and assist customers in a friendly and professional manner upon arrival.
- Serve as the primary point of contact for incoming telephone calls.
- Communicate clearly with customers regarding the repair process and help establish appropriate expectations.
- Accurately process and enter customer payments into the company's internal software system.
- Assist with general front-office administrative duties and maintain an organized, professional reception area.
- Work closely with the management and repair teams to help ensure a smooth customer experience.
Ideal Candidate
The ideal candidate will:
- Have previous customer service or front-office experience.
- Possess excellent communication and interpersonal skills.
- Be highly organized and detail-oriented.
- Have the ability to multitask and prioritize responsibilities in a fast-paced environment.
- Have a professional, outgoing, and positive personality.
- Be comfortable interacting directly with customers throughout the workday.
Schedule & Benefits
Hours: Monday–Friday, 8:00 AM–5:00 PM
Position: Full-Time
Benefits include:
- Health insurance
- Paid time off
- 401(k) retirement plan
Son's Collision of Brick is looking for a dependable team member who takes pride in providing excellent customer service and can contribute to a professional, efficient, and welcoming front-office environment.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $18