What are the responsibilities and job description for the Full-Time Teller - Boswell Branch position at Somerset Trust Company?
Description
Summary
Here at Somerset Trust Company, being the "face of Somerset Trust Company", we seek applicants who are friendly, reliable, and wants to provide excellent customer service. The teller role involves handling check cashing and deposits, loan payments, product explanation, and being able to identify opportunities to refer customers as needed, as well as providing personable, quick, service while performing a set of regular procedures. This role requires to demonstrate a professional, respectful, and positive work environment when interacting with fellow colleagues and customers.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
• Greets customers with a smile.
• Assist with opening and closing the branch.
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsement.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Balances cash drawer and daily transactions.
• Enters customer's transactions into computer to record transactions, and issues computer generated receipts.
• Balances currency, coin, and checks in cash drawer at the end of the shift and compare totaled amounts with data displayed on computer screen.
• Recognizes opportunities to explain, promote, or sell financial products or services offered by the bank.
• Ability to multitask.
• Removed deposits from, and counts and balances cash in, and night depository.
• Resolves customer's issues as they arise.
• Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies
• Perform other related work and duties as assigned.
Education and/or Experience
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
TECHNICAL SKILLS
• Proficient with DNA and Microsoft Office products including Word, Excel, Outlook
• Must be willing to learn new systems and adapt to emerging technologies
LANGUAGE SKILLS
Ability to read and interpret documents such as procedures, operating and maintenance instructions, and security procedures. Ability to communicate clearly and respectfully communicate with customers or coworkers. Ability to write routine reports and correspondence.
REASONING ABILITY
Ability to apply common sense to perform assigned duties and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSCIAL DEMANDS
WORK ENVIRONMENT
• The noise level in the work environment is usually moderate.
BENEFITS AND ADDITIONAL INFORMATION
• Bank wide bonus, 401(k), ESOP, Medical, Dental & Vision insurance, Health Savings Account, Life Insurance, Paid Holidays, PTO, and Paid Volunteer Time.
• Full-time 37.5 - 40 hours per week
This job description is not designed as a comprehensive list of activities, duties, and/or responsibilities and may change at any time with or without notice. The duties and qualifications stated within this job description are representative of the knowledge, skill, and/or ability required for this position.
Somerset Trust Company is an Equal Opportunity Employer, including disability and protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Summary
Here at Somerset Trust Company, being the "face of Somerset Trust Company", we seek applicants who are friendly, reliable, and wants to provide excellent customer service. The teller role involves handling check cashing and deposits, loan payments, product explanation, and being able to identify opportunities to refer customers as needed, as well as providing personable, quick, service while performing a set of regular procedures. This role requires to demonstrate a professional, respectful, and positive work environment when interacting with fellow colleagues and customers.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty with consistent accuracy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
• Greets customers with a smile.
• Assist with opening and closing the branch.
• Receives checks and cash for deposit, verifies amount, and examines checks for endorsement.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Balances cash drawer and daily transactions.
• Enters customer's transactions into computer to record transactions, and issues computer generated receipts.
• Balances currency, coin, and checks in cash drawer at the end of the shift and compare totaled amounts with data displayed on computer screen.
• Recognizes opportunities to explain, promote, or sell financial products or services offered by the bank.
• Ability to multitask.
• Removed deposits from, and counts and balances cash in, and night depository.
• Resolves customer's issues as they arise.
• Understand and support all BSA/AML responsibilities as applicable to the position as well as consistently, accurately, and timely carry out these responsibilities in compliance with the Bank's internal policies
• Perform other related work and duties as assigned.
Education and/or Experience
High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
TECHNICAL SKILLS
• Proficient with DNA and Microsoft Office products including Word, Excel, Outlook
• Must be willing to learn new systems and adapt to emerging technologies
LANGUAGE SKILLS
Ability to read and interpret documents such as procedures, operating and maintenance instructions, and security procedures. Ability to communicate clearly and respectfully communicate with customers or coworkers. Ability to write routine reports and correspondence.
REASONING ABILITY
Ability to apply common sense to perform assigned duties and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSCIAL DEMANDS
- While performing the duties of this job, the employee is required to use hands and fingers to operate office equipment, telephones, etc.
- The employee must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, and ability to adjust focus
WORK ENVIRONMENT
• The noise level in the work environment is usually moderate.
BENEFITS AND ADDITIONAL INFORMATION
• Bank wide bonus, 401(k), ESOP, Medical, Dental & Vision insurance, Health Savings Account, Life Insurance, Paid Holidays, PTO, and Paid Volunteer Time.
• Full-time 37.5 - 40 hours per week
This job description is not designed as a comprehensive list of activities, duties, and/or responsibilities and may change at any time with or without notice. The duties and qualifications stated within this job description are representative of the knowledge, skill, and/or ability required for this position.
Somerset Trust Company is an Equal Opportunity Employer, including disability and protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.