What are the responsibilities and job description for the Veterinary Receptionist position at Somers Avenue Animal Clinic?
Thank you for your interest in Somers Avenue Animal Clinic
We are a new(er) small animal and exotic veterinary clinic located in North Little Rock, AR! We are needing a full time experienced veterinary receptionist - Idexx Neo software experience would be amazing!!
Full time hours offered and we want someone that enjoys people as much as pets! Bring the happy to our clinic! 7:30 - 5:30 M-F!
What is the role of a veterinary receptionist?
The purpose of this position is to provide outstanding client service. The reception staff answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.
The reception staff enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions.
Firmly believes in the quality of care provided and communicates this sense of assurance to clients. Understands our services and recommendations and clearly communicates them to clients.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the receptionist who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized.
If this sounds like an opportunity that you would be interested in, please send us your resume!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Work Location: In person
Salary : $16