What are the responsibilities and job description for the IT Help Desk Specialist I position at Solvita?
The Help Desk Specialist will provide Help Desk support including hardware/software installations, troubleshooting, maintenance, and training. Ensures a high level of customer satisfaction. Works to create process improvements to reduce help desk calls.
Education:
Education:
- Associates degree in Computer Science or High School/GED with 3 years of relevant experience required.
- Must be able to meet the required physical demands with or without reasonable accommodation.
- Ability to be on-call on a regular basis and travel to branch locations, as needed.
- Meet driver insurability standards as established by CBC/CTS.
- A highly competitive benefits package including: medical, dental, vision, life and supplemental insurance.
- 401(k) with employer contribution and match.
- On-Demand Pay - Reduce financial stress with on-demand pay access to your earned pay.
- Generous paid time off (PTO) - up to 5 weeks in your first year!
- Opportunities to participate in recreational activities, join various employee committees and give back to the community.