What are the responsibilities and job description for the NMCI/Flank Speed End User Support - FL position at Solvere Technical Group?
Solvere Technical Group is seeking a skilled NMCI/Flank Speed End User Support professional to join our team. The ideal candidate will provide technical support and assistance to end users in a timely and efficient manner.
Responsibilities:
- Provide NMCI/Flank Speed end user support.
- Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.
- Manage, maintain, and track NMCI seat and peripheral Contract Line-Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.
- Develop project and program plans and milestones and participate in program reviews, status assessments, project and program planning, and project status reviews.
- Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.
- Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.
- Provide hands on assistance for issues that do not require direct NMCI Help Desk support.
- Configure laptops for remote access to support CNSL staff travel.
- Maintain an accurate inventory of NMCI and government assets.
- Provide end user support for NMCI hardware and software to include various Microsoft products.
- Assist with printer and peripheral devices.
Qualifications:
- Possess five (5) years of experience working with NMCI networks.
- Experience must include:
- Knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series.
- Experience in submitting Move/Add/Change (MAC) and account build out requests, help desk support, and customer service.
Clearance Requirements:
- Active Secret Clearance
Physical Requirements:
- This position may involve physical activities typical of a professional work environment. Specific physical demands will vary depending on the role and work setting
BENEFITS
Solvere offers a comprehensive and generous benefits package. The Solvere benefits package includes medical, dental, and vision insurance for the employee and/or families. Solvere also includes basic life insurance plus short- and long-term disability for the employee. Employees may elect to enroll in our companys 401k plan. Employees will also accrue paid time off and holidays. Additional voluntary options include supplemental insurance plans.
About the Company Visit: www.solveretechnical.com
Solvere Technical Group is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.