What are the responsibilities and job description for the Sales Engineer position at Solve IMG?
Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day.
POSITION DESCRIPTION: Reporting to the Sales Manager, the Sales Engineer plays a key role in supporting customers, developing accurate cost estimates, and ensuring smooth order processing from initial inquiry through production. This position requires strong technical aptitude, excellent communication skills, and the ability to work in a fast‑paced manufacturing environment.
RESPONSIBILITIES:
POSITION DESCRIPTION: Reporting to the Sales Manager, the Sales Engineer plays a key role in supporting customers, developing accurate cost estimates, and ensuring smooth order processing from initial inquiry through production. This position requires strong technical aptitude, excellent communication skills, and the ability to work in a fast‑paced manufacturing environment.
RESPONSIBILITIES:
- Work directly with customers via phone, email, and fax to understand requirements and provide technical support
- Prepare detailed estimates based on customer specifications and engineering data
- Perform cost estimation for newly designed or custom products
- Enter sales orders and prepare all necessary production paperwork
- Provide ongoing support to customers after quotes or orders are issued; follow up on outstanding quotations
- Determine appropriate manufacturing process steps for customer parts
- Estimate machine cycle times and other production‑related metrics
- Enter and maintain accurate information with the ERP system
- Prepare accurate customer pricing based on materials, labor, and process requirements
- 2 years of CAD software experience (preferably Pro-E/Creo Parametric)
- 1 years of experience having worked in a manufacturing environment
- 1 years of Customer Service or Sales experience
- Proficient in reading technical drawings and prints
- High attention to detail with the ability to process large amounts of information accurately
- Familiarity with manufacturing processes, and part numbering systems
- Experience with ERP systems
- Intermediate experience with Microsoft Office Suite
- Bachelors Degree, or Associates Degree in Mechanical Engineering
- Experience working in a bearings, power transmission and/or drivetrain industry
- Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, and paid time off
- Work in a collaborative environment with passionate and innovative teammates