What are the responsibilities and job description for the Sales Engineer position at Solve IMG?
Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day.
POSITION DESCRIPTION: Reporting to the Customer Solutions Supervisor; Key Accounts, the Sales Engineer is responsible for collaborating with the sales team to identify customer needs and develop technical solutions including product and application support. The ideal candidate will blend their engineering expertise with a solution selling approach, helping customers improve equipment reliability, reduce downtime and optimize system performance. The Sales Engineer will have strong communication skills, and a savviness to be able to translate technical concepts into customer-focused solutions. The ideal candidate will operate with a continuous improvement mindset, staying on top of industry trends, competitor offerings and emerging technologies to ensure Solve is consistently offering our customers the “best-in-class” product lines and solutions.
RESPONSIBILITIES:
POSITION DESCRIPTION: Reporting to the Customer Solutions Supervisor; Key Accounts, the Sales Engineer is responsible for collaborating with the sales team to identify customer needs and develop technical solutions including product and application support. The ideal candidate will blend their engineering expertise with a solution selling approach, helping customers improve equipment reliability, reduce downtime and optimize system performance. The Sales Engineer will have strong communication skills, and a savviness to be able to translate technical concepts into customer-focused solutions. The ideal candidate will operate with a continuous improvement mindset, staying on top of industry trends, competitor offerings and emerging technologies to ensure Solve is consistently offering our customers the “best-in-class” product lines and solutions.
RESPONSIBILITIES:
- Identify customer needs through consultative selling, site visits, equipment evaluations and application analysis
- Present technical and product solutions based on application specifications within bearing and drive solutions
- Prepare accurate and timely customer quotations, including product recommendations, pricing, lead times and application-specific solution proposals to support sales growth and customer satisfaction
- Collaborate with Engineering and Product Management to design custom or modified solutions and prepare sales quotes for customers
- Develop, review and interpret technical drawings, layouts and engineering documentation to support product selection, custom solution design and effective communication with customers and internal teams
- Support customers during installation, troubleshooting and maintenance, ensuring proper product selection and performance
- Participate in trade shows, training sessions and customer seminars to promote company capabilities and strengthen market presence
- Bachelors degree in Mechanical Engineering, Industrial Engineering (or a related technical discipline), or 3 years of experience in a related technical role
- Strong understanding of:
- Bearing types and failure modes
- Shaft alignment, load calculations and lubrication principles
- Gearboxes, motors, drives and mechanical power transmission systems
- Proficient in Microsoft Office Suite
- The ability to travel up to 30%
- Familiarity with reliability programs, such as predictive maintenance, vibration analysis, or condition monitoring
- Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid parental leave and paid time off
- Work in a collaborative environment with passionate and innovative teammates