Client Growth and Engagement Lead

Client Growth and Engagement Lead

Comparable titles: Business Development Manager, Client Success Manager, Account Manager, Account Executive

About Us

SOLV is a fast-rising full-service digital marketing agency based in Midland, Michigan. What makes us different is our culture. We are a deeply connected, passionate, and collaborative team that operates with a shared commitment to curiosity, innovation, and excellence. Our people care about each other, our clients, and the work we put into the world.

We sit at the crossroads of creativity and technology. We build strategies rooted in human understanding and develop modern solutions that help brands communicate with clarity, precision, and purpose. Our team is growing quickly and 2026 is shaping up to be a major expansion year, making now an ideal time to join and grow alongside us.

Our work environment includes:

• A modern collaborative office
• A highly supportive team culture
• Meaningful growth opportunities
• A relaxed but high-performance atmosphere

Role Summary

As the Client Growth and Engagement Lead, you will play a central role in expanding our client base, strengthening long-term relationships, and helping guide the strategic direction of our accounts. You will work closely with leaders, creatives, strategists, and platform specialists, serving as the connective thread that helps clients succeed and opens new doors for SOLV.

This is a high-impact position with significant long-term growth potential.
A strong existing business network is a major plus.

Key Responsibilities1. Client Relationship Management

Serve as the primary advocate for assigned clients. Guide them through the creative process, maintain alignment on goals, and ensure our strategic and creative work supports real business growth.

2. Client Needs Discovery

Lead discovery sessions to understand client goals, challenges, audiences, and growth opportunities. Translate insights into actionable direction for our creative, strategy, content, and platform teams.

3. New Business Development (Core Priority)

Actively identify, pursue, and develop new client relationships. Leverage your existing network, as well as outreach and industry activity, to introduce prospects to SOLV. Your focus will be to build a strong pipeline and drive sustained agency growth.
An established network within business, marketing, or industry circles is highly advantageous.

4. Community and Industry Engagement

Represent SOLV in the local and regional business community. Attend events, build relationships, and help expand SOLV’s presence as a trusted and innovative marketing partner.

5. Strategic Input and Collaboration

Work closely with our strategy, creative, and platform teams to shape smart, innovative, data-backed solutions. Participate in brainstorming, campaign planning, and cross-department collaboration.

6. Reporting and Accountability

Assist with preparing reports that communicate performance, insights, opportunities, and next steps. Help maintain a culture of transparency, clarity, and continuous improvement.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, or equivalent work experience.
• 5 or more years in a client-facing, business development, or account leadership role.
• Strong understanding of digital marketing, online advertising, and broader industry trends.
• Demonstrated success building client relationships and contributing to revenue growth.
• Excellent communication, presentation, and negotiation abilities.
• Strong analytical thinking, problem-solving skills, and strategic judgment.
• Ability to collaborate effectively in a team environment while managing multiple projects.
• Willingness to attend community and industry events to represent SOLV and support business development.
• Existing business network is a strong advantage.

Pay and Compensation

This role has a very competitive salary base plus large commission payout opportunities. Salaries generally start at $60,000 (negotiable depending on experience and personal network) with commission payouts easily taking compensation north of $100,000.

Why Join SOLV

Becoming part of SOLV means stepping into a team that is highly collaborative, people-focused, and driven by innovation. We offer competitive compensation, real career advancement opportunities, and the chance to be part of an agency heading into a major growth cycle. You’ll help shape the next chapter of SOLV while contributing to cutting-edge creative and strategic work.

If you’re passionate about client growth, strategic thinking, and building meaningful business relationships, we would love to meet you.
Learn more at www.solvmarketing.com

Job Type: Full-time

Pay: $60,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Experience:

• Business development: 3 years (Required)
• Digital Marketing: 3 years (Preferred)
• Account management: 3 years (Preferred)

Work Location: In person

Salary : $60,000 - $110,000