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Field Services Engineer

Solutionwerks, Inc.
Raleigh, NC Full Time
POSTED ON 6/9/2024 CLOSED ON 7/6/2024

What are the responsibilities and job description for the Field Services Engineer position at Solutionwerks, Inc.?

Company Profile:

Solutionwerks, Inc is a privately held corporation that supplies equipment, engineering, maintenance, and other technical services for the support of industrial gas plants in the U.S. as well as internationally. The company serves a large portfolio of clients but has a strong focus in the municipal wastewater market. Solutionwerks prides itself on providing excellent, timely, and cost-effective service to its customers’ facilities to ensure safe and reliable operation.

Our Impact:

Clean water is key to a healthy planet, and Solutionwerks believes it is making a difference by supporting its municipal wastewater customers. Each cryogenic and non-cryogenic oxygen plant acts as the heart of the wastewater treatment process by providing aeration to the treatment decks. Without safe and reliable operation of the oxygen plants the treatment plants would not continue to process wastewater. While our clients handle most of the day-to-day operation and maintenance the services Solutionwerks provides are vital to operation of the wastewater treatment plants and cleaning water for the world.

We strive to provide the expertise and products that will allow our customers to run their plants more efficiently and with greater reliability. Whether that be installing new equipment, changing running parameters, or performing risk analysis, we are always there to support our customers.

Your Impact:

We are looking for a field services engineer that is excited by multifaceted work and taking projects from start to finish. You’ll need to be comfortable spending time in the office preparing for site visits, planning projects, and communicating with customers as well as traveling to customer sites to perform installation, calibration, and process engineering related tasks. You’ll quickly be brought up to speed and given your own set of customers and projects to service and manage with the help of our small team. You’ll largely set your own travel schedule with customers except where you will travel to support other team members’ projects. You’ll participate in virtually every aspect of the business, but your main responsibilities will be supporting customer sites through routine and emergency maintenance visits. The level of effort and type of work varies from customer to customer and visit to visit.

We are looking for someone who is interested in aggressively pursuing growth and opportunities within the industry. A successful candidate will have a strong desire to learn and participate in a niche industry gathering experience and knowledge not offered elsewhere. Solutionwerks is a small company, and a successful candidate has the potential to make a huge impact.

Qualifications:

Education:

Associates degree or equivalent in cryogenics, mechanical design, electrical systems, controls or a closely related technology field is required.

Experience:

Minimum of 2 years professional experience working in a highly technical environment. Experience should include or be relevant to:

· Project Management

· Process equipment operation and troubleshooting

· Instrumentation installation and troubleshooting

· Control system design and installation

· Cost estimating

· Proposal development

· Customer interface

Priority will be given to candidates who have worked in the field of air separation, either cryogenic or non-cryogenic. Priority will also be given to candidates that show they have operated as effective field service personnel for other industries, are capable of operating with minimal oversight, and have interacted directly with customers.

Principal Responsibilities

The Project Engineer has broad responsibilities for supporting Solutionwerks and its customers with technical services for the evaluation, operation, maintenance, repair and upgrade of plants and equipment for the production, delivery, and use of industrial gases. The incumbent will provide these services both in Solutionwerks’ offices as well as at customer sites throughout the U.S.

The Project Engineer manages the customer interface and the supply of goods and services as required by Solutionwerks’ customers. Project engineers will also be on-site performing hands-on work ranging from process engineering to maintenance. Key accountabilities include relationship management, budget, schedule, and quality compliance.

Specific tasks for which the Project Engineer is responsible include:

Project Engineering

  • Understand project scope of work and assigned tasks
  • Develop budget and schedule for completion of work
  • Develop execution plans that meet client requirements while optimizing cost and schedule
  • Perform engineering design/analysis as necessary to support project requirements including: preparation of flow diagrams and equipment layouts, development of equipment/instrument specifications, review of design specifications/calculations.
  • Prepare equipment purchase specifications
  • Prepare document submittal packages including: equipment specifications/cut sheets, shop drawings, IOM instructions.
  • Develop project bills of material and equipment
  • Obtain/evaluate quotes from suppliers
  • Identify new sources for first time purchases
  • Prepare and maintain project documentation
  • Prepare and submit payment schedules
  • Monitor project budget and expenses
  • Prepare subcontracts
  • Coordinate schedules with client and subcontractors
  • Prepare meeting minutes for project review meetings with clients
  • Engineering Design for air separation plants and auxiliary systems

Field Services

  • Mechanical and electrical equipment/instrumentation installation
  • Instrument calibration
  • Rigging/heavy lift execution
  • New equipment commissioning & start-up
  • Maintenance turnarounds
  • Plant operation and start-up
  • Plant maintenance
  • Troubleshooting
  • Report preparation

Travel

Due to the nature of the on-site work, travel requirements usually extend from Monday to Friday, with occasional travel of up to 2 or 3 weeks at a time a few times per year. Some overnight or long hours are required during outages and plant restarts. Travel generally ranges between 30%-60% throughout the year with most travel taking place during the fall and spring which is during the preferred customer outage season. Travel may in rare cases exceed 60%.

Travel is a large part of the position, and the selected candidate should enjoy being out in the field and traveling to customer sites and engaging with plant personnel.

Working conditions at customer sites vary from indoors to outdoors and may, at times, be considered adverse. Work in confined spaces and at elevated heights will also be necessary.

Job Type: Full-time


Pay: $70,000.00 - $90,000.00 per year


Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan

Experience level:

  • 3 years

Schedule:

  • Monday to Friday

Travel requirement:

  • Up to 50% travel

Education:

  • Associate (Preferred)

Experience:

  • Field service: 2 years (Preferred)

Willingness to travel:

  • 50% (Required)

Work Location: On the road

Salary : $70,000 - $90,000

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