What are the responsibilities and job description for the Non-profit Workforce Development Supervisor position at Solutions for Change?
Organizational Overview:
Twenty million vulnerable Americans are stuck in extreme poverty. At Solutions for Change, we use a results-driven, accountability-based approach to make Overcomers and restore community. We transform the Nation’s most vulnerable and dependent people into the most empowered, equipped and inspired Overcomers. We create tangible, transformative, permanent solutions to poverty and homelessness for families. Solutions Academy is a 700-day vocational program that combines education, housing, workforce training, career pathways, peer support, personal and professional development, all in a therapeutic community based on accountability and a model of Servant Leadership.
Position Summary
The Workforce Development Supervisor plays a vital role within the Solutions for Change Transformational Impact Department. This position is responsible for overseeing all Employment Related Training (ERT) student participants, ensuring that each student experiences meaningful growth through structured work-based learning.
The ideal candidate is a hands-on leader who thrives in a fast-paced environment, can manage multiple priorities under pressure, and demonstrates both accountability and compassion. This individual must be capable of celebrating wins, enforcing standards, and developing people — embodying the Solutions for Change core values of ONEUS, Own your actions, never give up, empower overcomers, unbridled passion, servants heart.
Essential Duties and Responsibilities
- Supervise and guide all ERT students and volunteers across designated work areas including Front Desk, Donations, Unit Flips, and assigned training locations.
- Match students with appropriate training roles based on their skills, growth needs, and program phase.
- Ensure each ERT site has adequate coverage with trained, engaged students or volunteers.
- Conduct weekly performance evaluations and communicate progress to Empowerment Coaches.
- Lead weekly ERT scheduling, attendance tracking, and shift coordination.
- Facilitate ERT orientations, morning meetings, classroom sessions, and process groups for students entering or progressing through the ERT phase.
- Conduct quarterly conversations and interventions as needed in partnership with Workforce Development and Empowerment Coaching teams.
- Oversee donation management — sorting, organization, and redistribution to ensure operational flow.
- Maintain consistent communication between departments to support student growth, accountability, and successful employment training outcomes.
- Support the Workforce Development Manager with process improvements and acquisition of training resources.
- Provide transportation and logistical support for off-site ERT activities as needed.
- Uphold and model Solutions Academy principles in all student and staff interactions.
Qualifications and Education Requirements
- Minimum of a High School Diploma or GED required; some college preferred.
- Experience working with individuals overcoming homelessness, substance use, or other barriers to employment strongly preferred.
- Proven ability to manage multiple tasks in a dynamic, high-energy environment.
- Demonstrated leadership skills with a balance of compassion and accountability.
- Proficiency in Microsoft Office and Google Workspace.
- Strong written and verbal communication skills.
- Valid California Driver’s License and current auto insurance (required).
Core Competencies
- Emotional intelligence and calm under pressure
- Clear, direct communication
- Conflict resolution and problem-solving skills
- Consistency and follow-through
- Team building and mentoring
- Adaptability in changing environments
Compensation and Benefits
Competitive salary based on experience. Full-time employees receive a comprehensive benefits package including health, dental, and vision insurance; paid holidays; and opportunities for professional development within Solutions for Change.
Why Work at Solutions for Change
At Solutions for Change, we are more than a workplace — we are a movement. Our team transforms lives by empowering families to overcome homelessness, extreme poverty and build sustainable futures. As a member of our Transformational Impact community, you will directly shape the journey of transformation for many individuals and families each year. We celebrate hard work, accountability, and shared success. If you are passionate about creating lasting change and leading with both heart and discipline, this is where you belong.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $20
