NOW HIRING: Service Manager / Service Writer (Operations Leader)

Solutions Auto Group (SAG Repair)
Duncan, Oklahoma

• The Opportunity

If you’ve ever walked into a shop and thought,
“I know exactly how to make this run better,”
this is your opportunity to prove it.

We are looking for a hands-on Service Manager / Service Writer to help bring structure, maintain momentum, and elevate performance in a fast-paced service environment.

This is a lead-from-the-front role—not a desk position.

What You’ll Be Responsible For

Shop Workflow

• Manage vehicle flow from intake diagnosis repair completion

• Keep work moving efficiently and eliminate downtime

• Ensure no vehicle sits without clear direction

Technician Accountability

• Monitor electronic timecards and productivity

• Keep technicians focused, organized, and producing

• Maintain a strong standard of urgency and follow-through

Customer Communication

• Write clear, accurate repair orders

• Communicate timelines, approvals, and updates

• Deliver a professional and confident experience

Parts Coordination

• Order correct parts quickly and efficiently

• Prevent delays and keep jobs on track

What We’re Looking For

• Mandatory experience in automotive service (Service Writer, Manager, Parts, or Shop Lead)

• Strong understanding of shop workflow and repair order process

• Ability to manage multiple priorities in a fast-paced environment

• Comfortable using digital systems and time tracking tools

• Strong communication and leadership skills with both technicians and customers

Work Environment

• Fast-paced, team-oriented shop, Monday - Friday ONLY!!

• Hands-on role—everyone contributes

• Focused on organization, efficiency, and continuous improvement.

• ️ Application Instructions (REQUIRED TO BE CONSIDERED)

To be considered for this position, you must follow these instructions exactly:

Send an email to: careers "at" 199down.com

Include:

• Your qualifications and relevant experience

• Answer this question:

Why are you a top candidate for this role?

Applications that do not follow these instructions will not be considered.

Final Word

We are looking for someone who takes ownership, creates structure, and helps a team perform at a high level.

If that sounds like you—we look forward to hearing from you.

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