What are the responsibilities and job description for the Adobe Experience Platform Specialist position at SolutionIT, Inc.?
Job Details
Solution IT Inc. is looking for Adobe Experience Platform Specialist for one of its clients Herald Square, New York City (Onsite)
Job Title: Adobe Experience Platform Specialist
Summary
We are seeking a highly skilled Adobe Experience Platform (AEP) Specialist with strong expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP). The ideal candidate will be hands-on with AJO, have a deep understanding of audience segmentation and profile building within AEP, and possess experience in customer journey orchestration. Familiarity with Customer Journey Analytics (CJA) is a strong plus. This role requires close collaboration with marketing, analytics, and technology teams to deliver personalized, data-driven customer experiences.
Key Responsibilities:
Adobe Journey Optimizer (AJO):
- Design, configure, and execute customer journeys using AJO.
- Implement real-time and batch-based campaigns across multiple channels.
- Optimize workflows for personalization and engagement.
Adobe Experience Platform (AEP):
- Build and manage audiences within AEP using segmentation and profile stitching.
- Ensure proper data ingestion, identity resolution, and schema mapping.
- Collaborate with data engineering teams to maintain data integrity and compliance.
Customer Journey Analytics (CJA): (Preferred)
- Analyse customer behaviour and campaign performance using CJA.
- Provide actionable insights to improve customer engagement strategies.
Cross-functional Collaboration:
- Work with marketing and CRM teams to define audience strategies.
- Partner with technical teams for integration and troubleshooting.
Required Skills:
Technical Expertise:
- Hands-on experience with Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
- Strong understanding of audience segmentation, identity resolution, and data schemas in AEP.
- Familiarity with Customer Journey Analytics (CJA) is a plus.
Experience:
- 4 years in digital marketing technology or customer experience platforms.
- Prior experience in retail or e-commerce domain preferred.
Other Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Work Site: Herald Square, New York City (Onsite)
Duration: 6 Months
Expected Start Date: Immediate - 2 weeks
Number of Positions: 01
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About Solution IT
Solution IT is a national IT consulting company specializing in: Technology Staffing and Oracle E-Business Solutions based in Boston, Massachusetts.