Onboarding Specialist

This is the sign you’ve been looking for.

If you’ve ever dreamed of using your skills to truly make a difference, welcome to Solution Community. We’re not just another organization; we are a global incubator for change — empowering individuals, nonprofits, philanthropists, and volunteers to tackle society’s biggest challenges more effectively and with greater impact.

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others — creating a rich tapestry of knowledge and passion.

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Imagine a world where every person has the opportunity to thrive — a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

As our Onboarding Specialist, you will guide new team members through a smooth and structured onboarding experience. You will ensure every volunteer and staff member feels welcomed, supported, and fully equipped to start contributing from day one.

You’ll own the end-to-end onboarding and off-boarding workflows — setting up accounts, granting access to systems, coordinating with People Leaders, and ensuring documentation is always up to date. Your work will build the foundation for strong team productivity, clarity, and culture.

Location: Remote

Commitment: Part-time (volunteer, pro bono role)

Contribution Requirements: Minimum 10–15 hours per week; minimum 3 months

Onboarding Operations

• Manage the full onboarding process for new team members across all departments.
• Create and configure work emails through G Suite.
• Grant access to internal systems including Slack, ClickUp, and other tools based on role.
• Ensure new hires complete onboarding steps, documentation, and required courses.
• Monitor progress and provide reminders or support where needed.

Off-boarding Operations

• Manage the complete off-boarding workflow (access removal, account deactivation, documentation).
• Maintain accurate records of system access and approvals.
• Coordinate with leaders to ensure smooth transitions and proper handovers.

Communication & Coordination

• Communicate with new team members through Slack, offering support and answering onboarding questions.
• Collaborate with People, Build, Growth, and Finance teams to ensure role-specific setup is completed.
• Keep onboarding documentation organized, updated, and easy to follow.

Administrative & Process Support

• Maintain onboarding and off-boarding trackers in ClickUp.
• Help improve onboarding templates, checklists, processes, and SOPs.
• Ensure alignment with organizational standards and security practices.

• Experience in onboarding, people operations, HR coordination, or administrative roles (1–3 years preferred).
• Strong attention to detail, organizational skills, and a process-driven mindset.
• Comfortable working with G Suite, Slack, ClickUp, and other digital tools.
• Great communicator, supportive, and friendly — someone who makes new team members feel welcomed.
• Ability to manage multiple onboarding processes at once while staying consistent.
• Passion for social impact and working in a multicultural, remote environment.
  

• Experience in nonprofit or volunteer-based organizations.
• Familiarity with SOP creation and workflow optimization.
• Understanding of role-based access management and security best practices.
  

• Global Collaboration. Partner with world leaders and strategists from Forbes 2000 Global legends. Our team members have worked in top companies like Apple, Toyota, Google, Netflix, Meta, Microsoft, Walmart, Goldman Sachs, Amazon, Nestlé, General Electric, Walt Disney, Coca-Cola, Accenture, Nike, Hewlett-Packard, and many others.
• Meaningful Impact. Your work directly shapes the experience of every new team member joining our mission.
• Cultural Richness. Collaborate with a vibrant, multicultural team from Ukraine to Brazil, the UK to India.
• Empowering Environment. Thrive in a culture grounded in compassion, integrity, innovation, and collaboration.
• Flexible Work Life. Manage your tasks from anywhere in the world with full autonomy.
• Growth and Learning. Build skills in people operations, onboarding systems, and process design.
• Lasting Recognition. After dedicated collaboration, receive a strong recommendation that enhances your professional trajectory.
  

We’re proud of a culture free from politics, ego, and bureaucracy. If you want to help people feel welcomed, supported, and connected — this is the place.

While you’re thinking, others have already applied.

Your journey to making a global impact starts now. Join us, and together, let’s transform the world for the better.