Activities Assistant/Concierge

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. As part of one of the largest senior living families in the U.S., Provincial communities have earned Great Place to Work® certifications from 2022–2026. Provincial is a place where purpose and culture come together to create meaningful work and extraordinary career pathways. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, helping every team member build a fulfilling and purpose-rich career.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for a Celebrations Coordinator/Concierge to join our team.  

The Activities Coordinator assists in the development and oversight of resident services, including planning and coordinating opportunities for residents that promote a level of health, wellbeing, engagement and growth. 

AA Responsibilities:

• Assists in planning, scheduling and conducting programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents.
• Assists, invites and encourages residents to participate in activities.
• Assesses, plans and manages facilitation of a comprehensive activities program utilizing team members and volunteers.
• Attends all community planned functions and coordinates event from beginning to end including set-up, running, and breaking down for the event.
• Helps plan appropriate programs for holidays and special events.
• Coordinates holiday decorations for the community.
• Coordinates with other departments to ensure that all equipment and supplies are available for activities and special events.
• Plans, coordinates and facilitates appropriate mixed group (assisted living and Memory Care) activities.
• Facilitates regularly scheduled and specialized activities (in the Memory Care program).
• Maintains activity areas in an orderly manner.
• Assists in maintaining an inventory of activity and programming supplies, games, programs and craft services.
• As applicable, responsible for daily care of any animals and/or plants within the activities program and services.
• Prepares and organizes a calendar of events.  Submits the calendar to the Executive Director for final approval. Posts and distributes the calendar.
• Distributes community newsletter.
• Meets with new residents to introduce the program.
• Assists Director in leadership of wellness program.
• Organizes and supervises a volunteer staff.
• Addresses resident groups and other groups on subjects of common interest.
• Maintains a database and prepares reports on resident assessments, participation and satisfaction.
• Other duties as assigned.

Concierge Responsibilities:

• Carries out telephone answering and reception duties as required. 
• Takes complete messages with pertinent information and communicates messages to the intended recipient. Greets  residents and visitors.  Answers inquiries and gives directions. 
• Collates brochures for the marketing department. 
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. 
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. 
• Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized. 
• Organizes, distributes mail to residents, Executive Director and Department Coordinators. 
• Maintains resident forms for miscellaneous credits. 
• Maintains adherence to all company personnel policies and established operating policies and procedures. 
• Other duties as assigned. 

Qualifications:

• Associate's degree or equivalent from two-year college or technical school is preferred
• One to three years experience preferred in assisted living, long term care or experience/exposure to the senior population.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V