IT Program Manager

IT Program Manager:

We are seeking a highly skilled and experienced IT Project Manager to spearhead the critical transformation project from our current Microsoft 365 G3 environment to the robust G5 license suite. This role involves managing the end-to-end planning, execution, and deployment of advanced Microsoft capabilities, with a strong emphasis on leveraging G5's enhanced security, compliance, and analytics tools to meet our stringent government regulatory mandates. The ideal candidate will ensure a seamless transition for all users while minimizing disruption and maximizing the value of the new platform.

Key Responsibilities

The IT Project Manager will be responsible for defining project scope, timelines, and resource allocation, and ensuring successful delivery within budget. Specific duties include:

• Project Planning & Execution:
• Develop comprehensive project plans, timelines, and schedules for the G3 to G5 migration using project management tools.
• Define project scope, goals, and deliverables in collaboration with stakeholders and technical teams.
• Coordinate internal teams, external vendors to manage resource allocation and individual responsibilities effectively.
• Technical Implementation Oversight:
• Oversee the deployment and configuration of G5-specific features, including Microsoft Defender for Office 365, Advanced Threat Protection (ATP), and advanced message encryption.
• Manage the implementation of advanced compliance capabilities such as Advanced eDiscovery with predictive coding, Data Loss Prevention (DLP) for Teams chats, and audit-ready reporting.
• Coordinate the rollout of new capabilities like Audio Conferencing, Microsoft Teams Phone System integration, and Power BI Pro analytics tools.
• Stakeholder & Change Management:
• Host regular stakeholder meetings, presenting project progress, risk assessments, and key milestones to ensure transparency and alignment across departments.
• Lead organizational change management (OCM) activities, including communication plans and coordinating user training programs specific to the new G5 features.
• Serve as the primary liaison between business owners, IT functions, and the project team.
• Risk & Compliance Management:
• Conduct thorough risk assessments and develop mitigation strategies for potential technical disruptions or compliance challenges during the transition.
• Ensure all project documentation and implementation processes comply with relevant governance, audit requirements, and government mandates (e.g., FedRAMP, CMMC Level 2/3, ITAR if applicable).

Required Skills & Experience

• Experience:
• 15 years of proven experience as an IT Project Manager managing complex infrastructure or software deployment projects.
• Demonstrable experience with Microsoft 365/Office 365 migrations and transformations is essential.
• Previous experience working within a Government Community Cloud (GCC) environment is highly preferred, or a strong understanding of public sector IT environments.
• Technical Knowledge:
• Deep understanding of the Microsoft 365 suite, specifically the functional and security differences between G3 and G5 licenses.
• Proficiency with project management software and tools (e.g., Microsoft Project, Excel and Jira).
• Soft Skills:
• Exceptional leadership, organizational, and problem-solving abilities.
• Strong written and verbal communication skills, capable of managing relationships with diverse internal and external stakeholders.

Preferred Qualifications & Certifications

• Project Management Professional (PMP) or PRINCE2 certification.
• Certification in Microsoft 365 (e.g., MS-100/101, MS-500 Security Administrator).
• Experience with Agile or Scrum methodologies.