What are the responsibilities and job description for the Software Engineering - UC Contact Center Developer position at Solomon Page?
Our client is looking for a Full-Stack Developer to join our Unified Communications & Collaboration team! In this role, you’ll build and enhance web-based tools, APIs, and integrations that power our contact center operations and improve agent productivity at scale.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
- Plantation, FL or Dallas, TX
- Pay Rate Range - $60-65/HR on W2 (NO C2C)
- Develop and maintain web-based tools and platform integrations for contact center systems
- Build and optimize APIs and backend services to support scalable workflows
- Design solutions to automate processes and improve agent experience
- Work with CI/CD pipelines and infrastructure-as-code to modernize development workflows
- Integrate systems using internal and external APIs
- Support and enhance Genesys Cloud CX (functions, flows, APIs)
- 3–5 years of experience as a full-stack developer
- Strong programming skills in TypeScript, JavaScript, Python, or Go
- Frontend experience with React (or similar modern framework)
- Backend experience with Node.js, Python, Java, or similar
- Experience building and consuming RESTful APIs and integrations
- Familiarity with CI/CD tools (GitHub Actions, Jenkins, AWS, etc.)
- Experience with Docker and Infrastructure-as-Code (Terraform, CloudFormation)
- Hands-on experience with Genesys Cloud CX (flows, functions, APIs)
- Experience with WebRTC, SIP, or VoIP systems
- Exposure to contact center analytics and reporting tools
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Salary : $60 - $65