What are the responsibilities and job description for the Social Media Community Manager position at Solomon Page?
We are hiring a Social Media Community Manager to join a top beauty company in NYC. This freelance role will run until December 2026 with potential to extend and will be hybrid in their NYC office.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
- Pay Rate: $29/HR
- Manage daily engagement across Instagram, TikTok, Facebook, and other relevant platforms
- Monitor and respond to comments, DMs, story mentions, tagged content, and influencer inbounds
- Maintain brand tone of voice and ensure responses align with approved guidelines
- Flag customer service issues, influencer requests, and sensitive comments in real time
- Support the care gifting team with mailers and surprise and delighting
- Keep all trackers updated (Customer Service, Influencer/PR, Time Tracker, FAQ)
- Maintain accurate documentation in Monday.com and ensure tasks are tracked and visible
- Update FAQs as new questions arise
- Ensure daily and weekly boards are up to date
- Add community insights, tracker updates, and pending questions to agendas
- Contribute insights and screenshots to monthly recaps
- Support Account Leads with data tracking and reporting preparation
- Stay informed on relevant social trends, formats, and beauty culture moments
- Identify recurring community patterns or FAQs and flag to Senior CM
- 1 year of community management experience (agency preferred)
- Experience managing high-volume organic social communities
- Familiarity with tools such as Sprinklr, Dash Social, or similar
- Strong written communication skills and attention to grammar
- Ability to manage multiple tasks and deadlines simultaneously
- Customer service experience is a plus
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Salary : $29