Resort Restaurant Manager

A premier luxury restaurant located within a well-known casino resort in the Catskills is seeking an experienced Restaurant Manager to lead daily operations in a high-volume, service-driven environment. This role requires a proven hospitality leader with prior union experience and a strong command of restaurant operations, team development, and financial performance.This is a highly visible leadership position overseeing all aspects of the restaurant, from guest experience and staff engagement to budgeting, cost controls, and operational excellence.The Restaurant Manager is responsible for the overall success of the operation, ensuring exceptional food, beverage, and service standards while driving profitability and cultivating a positive, professional workplace culture. This individual will lead a diverse management and hourly team, collaborate closely with culinary leadership, and act as a key representative of the restaurant’s values and service philosophy.

• Salary: $75,000–$85,000
  
  
  

Responsibilities:

Leadership & Team Development:

• Build, lead, and mentor a cohesive management and hourly team aligned with operational goals
• Foster a professional, energetic, and guest-focused team culture
• Set and uphold service and operational standards through hands-on leadership
• Lead weekly management meetings to ensure alignment and communication
• Oversee recruiting, hiring, onboarding, training, coaching, and performance management
• Ensure annual performance reviews are completed consistently and on schedule
• Maintain accurate employee documentation, including disciplinary actions and workers’ compensation records
• Identify high-potential team members and support internal promotions and development plans
  
  
  

Guest Experience & Operations:

• Ensure consistent delivery of exceptional food, beverage, and service experiences
• Drive guest satisfaction, repeat business, and overall guest counts
• Act as a visible leader on the floor, resolving guest concerns professionally and effectively
• Partner closely with the Executive Chef to ensure product quality, freshness, and proper handling procedures
• Maintain the highest standards of cleanliness, safety, sanitation, and security
  
  
  

Financial & Business Management:

• Deliver strong financial results and ensure the restaurant meets or exceeds budgeted goals
• Develop and manage the annual operating budget in collaboration with senior leadership
• Monitor all cost centers and implement cost-control and efficiency initiatives
• Analyze monthly P&L statements and execute action plans as needed
• Oversee purchasing processes and vendor relationships
  
  
  

Marketing & Brand Support:

• Execute marketing initiatives as directed by senior leadership
• Collaborate on the development of restaurant-specific marketing strategies
• Support local marketing efforts to increase visibility, traffic, and guest loyalty
  
  
  

Core Competencies:

• Guest-first mindset with a strong service orientation
• Solid business and financial acumen
• Effective communicator with the ability to lead union teams fairly and consistently
• Professional, respectful, and decisive leadership style
• Initiative to identify opportunities and implement improvements
• Collaborative and adaptable approach in a fast-paced environment
  
  
  

Required Qualifications:

• Prior union experience is required
• Minimum 5 years of Food & Beverage experience, including at least 3 years in a management or supervisory role in a high-volume operation
• Previous experience in a casino or regulated hospitality environment strongly preferred
• Working knowledge of POS systems, including reporting and operational functions
• Strong food and beverage knowledge
• Proven leadership, organizational, and interpersonal skills
• Ability to work independently and make sound operational decisions
• High attention to detail across all areas of restaurant operations
  
  
  

Education & Licensing:

• Must be 21 years of age or older
• High School diploma or GED preferred
• Must be able to obtain and maintain all required licenses through the New York State Gaming Commission
• Valid New York State Food Handler’s Permit required
  
  
  

If you meet the required qualifications and are interested in this role, please apply today.

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