Lead Content Designer (CMS Implementation)

• Pay Rate: $80-90/hour
• Duration: Ongoing contract
• Location: Midtown Manhattan – 2-days/week onsite, 3-days/week remote

• Assess current content, workflows, tools, and processes to identify opportunities to create a more scalable and sustainable content system
• Help evaluate CMS and content management approaches and recommend a right-sized solution based on organizational needs, technical capabilities, and future growth
• Partner with product, design, technology, content, and business stakeholders to define requirements and guide CMS implementation
• Structure and organize content so it can be modular, reusable, discoverable, and adaptable across channels and experiences
• Establish reusable content models, patterns, templates, taxonomies, metadata, and other content structures that support consistency and scale
• Develop content governance frameworks, standards, workflows, and processes that enable teams to manage content effectively
• Apply content design and UX writing principles to ensure content structures support clear, intuitive, and user-centered experiences
• Help define how content should be created, managed, reviewed, approved, maintained, and retired within the CMS
• Identify opportunities to streamline content operations and reduce duplication, fragmentation, and manual processes
• Collaborate with technical teams to translate content requirements into CMS architecture, schemas, components, and implementation requirements
• Help establish the content infrastructure, structure, and governance needed to support future AI and agentic applications
• Explore how structured content, metadata, taxonomies, and reusable content patterns can make organizational knowledge more accessible to AI systems
• Partner with AI and technology teams to ensure content is structured in ways that can support future machine-assisted experiences and agentic workflows
• Create documentation, guidelines, and governance models that make the new content system understandable and adoptable across the organization
• Help lead change management and enablement as new content processes, tools, and standards are introduced
• Balance near-term business needs with long-term scalability, avoiding unnecessary complexity while building a strong foundation for growth

• 10 years of experience in content design, content strategy, UX writing, content systems, or a related discipline
• Hands-on experience helping implement, redesign, migrate, or establish a CMS or enterprise content system
• Strong understanding of CMS architecture, content modeling, structured content, taxonomies, metadata, workflows, and governance
• Experience working across various CMS platforms
• Demonstrated ability to turn complex or fragmented content into clear, structured, reusable systems
• Strong UX writing and content design skills, with an understanding of how content structure influences user experiences
• Experience working cross-functionally with product, UX/design, engineering, technology, and business stakeholders
• Experience evaluating technology or CMS solutions and helping organizations select a solution that is appropriately sized for their needs
• Experience working in a smaller organization, startup, or environment where you have had to build systems and processes from the ground up
• Experience within a highly regulated industry such as financial services, healthcare, pharmaceuticals, insurance, or other compliance-driven environments strongly preferred
• Understanding of content governance and the operational processes required to maintain content quality and consistency at scale
• Ability to work strategically while also getting into the details of content structures, models, workflows, and implementation
• Comfortable operating in ambiguity and helping define both the problem and the solution
• Strong communication and stakeholder management skills, with the ability to explain complex content and technical concepts to varied audiences
• Experience with AI, generative AI, agentic systems, knowledge systems, or AI-enabled content workflows is a significant plus
• Familiarity with how structured and governed content can support AI applications, retrieval, automation, and agentic workflows is highly desirable

Salary : $80 - $90