What are the responsibilities and job description for the Luxury Cruise Planner position at Solomon Adventures Travel?
Do you have a passion for cruising? Do you enjoy organizing trips for yourself and others?
We are searching for five individuals who want to become remote cruise booking specialist. If you are eager to use your marketing, social media, and customer service skills to book travel from home or anywhere with an internet connection, this opportunity is perfect for you.
Position: Remote Luxury Cruise Planner
· Experience Level: Entry and above
· Employment Type: Part Time
Responsibilities:
· Qualify clients to determine the type of cruise, budget, and other needs.
· Assist clients by planning, booking, and organizing their cruise, including flights, transfers, hotels, excursions and more.
· Use your social media and marketing skills to advertise exclusive travel packages.
· Collect payments and fill out proper documentation.
· Build and maintain strong relationships with clients, follow up with clients to ensure they have proper travel documents as well as obtaining feedback about their trip.
· Stay updated with industry trends and restrictions, travel regulations, and destination information to provide accurate and up-to-date advice to clients.
· Collaborate with a team of fellow Remote Travel Agents and Cruise Specialists to share knowledge, receive and provide support.
· Attend trainings and meetings via Zoom, watch training videos, complete specialty trainings to gain knowledge of the industry.
Requirements:
· Must be 18 years of age or older and a resident of the US, Mexico, Australia, Spain or the UK.
· Excellent communication and interpersonal skills to effectively interact with clients and fellow agents over the phone, through text and/or email to build strong relationships.
· Strong organizational skills with attention to detail to ensure accurate and thorough travel arrangements as well as computer skills and knowledge.
· Must be self-motivated and be able to work autonomously, managing your time and priorities effectively in a home office environment. Strong problem solving skills are a bonus.
· Must have access to reliable internet connection as well as your own computer, phone or tablet to perform work responsibilities.
If you are passionate about cruise travel, possess excellent customer service and /or marketing skills and desire the freedom to work independently, this could be a perfect opportunity for you.