Shift Supervisor

**Must have an F80 certification**

Schedule

Tuesday - Saturday 12AM-8AM; off Sunday and Monday

Temporary position ending on 12/22/2026

Summary: Shift Supervisors with Client Cares experience and a background in supervising RAs and completing incident reports.

Responsibilities

• Supervision includes, but is not limited to, ongoing individual supervisory meetings; building
  inspections, ongoing feedback regarding job performance; coordinating work schedules,
  timesheets and requests for time off; coordinating work assignments; evaluating paperwork and
  documentation including the Security Log and Maintenance Work Order Log books; coordinating
  security and maintenance staff training, development and evaluation. May be required to fulfill
  duties of residential aides and/or custodial personnel in their absence.
• Responsible for maintaining fire safety which includes:
• • Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building
    Evacuation.
    Coordinate monthly fire drills and maintaining fire drill logs.
    Periodic building inspections checking for any fire safety hazards or violations and all systems
    related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and
    fire extinguishers).
  • Coordinate servicing and documenting service/inspections of all fire safety equipment.
  • Provide all new program clients with written fire safety and prevention information.
• Perform administrative duties as requested, including but not limited to:
• • Complete transfer paperwork
  • Complete intakes with new clients
  • Compete Incident Reports
  • Maintain visitor log books
  • Maintain vehicle sign outs sheets
  • Maintain roster in CARES and accurately record bedding
  • Maintain mail logs
  • Correspond via email
• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate
  staff or department in order to address their needs.
• Communicate regarding incidents and client observations and interactions with Facility Manager,
  Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed.
• Assist with new family arrivals, apartment turnovers and complete intakes and program
  orientation.
• Monitor client behavior to ensure compliance with House Rules, Program Policies, and Procedures.
• Monitor facility exterior and interior to ensure client safety, prevent damage and/or theft of agency
  property, and to prevent fire or other emergency/crisis situations.
• May be responsible for cleaning program areas after or before usage.
• Assist with move outs, curfew violators and new residents. Complete intakes with new residents.
• Provide guidance to clients in proper upkeep of living quarters, personal hygiene and grooming,
  appropriate attire, attendance at meals, in-house workshops, and participation in other support
  service activities.
• Maintain, prepare and distribute hygiene supplies, donations and living supplies to clients.
• Drive program vehicle to drop off/pick up shelter residents at appointments, housing interviews,
• job interviews, training sites, partnering organizations, etc. as assigned.
• Conduct periodic building and grounds inspections and make facility manager aware of findings.
• Respond to crisis and emergency situations and contact the appropriate authorities as needed.
  Participate in ongoing individual supervision, team meetings, and trainings as appropriate.
• Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that
• require immediate action.
• Maintain CPR/ First Aid Certification
• A work schedule that includes weekend and evening hours will be required. Additional shifts
  required as needed
• Other duties as assigned by supervisor

Requirements

• F-80 Fire Safety Director Certification
• Experience working with large and diverse client populations
• Experience working with individuals experiencing mental health challenges and substance use disorders
• Strong crisis intervention and de-escalation skills
• Experience supervising staff and managing shift operations
• Knowledge of DHS shelter policies, procedures, and compliance requirements
• Ability to respond effectively to emergencies and critical incidents
• Strong communication, leadership, and problem-solving skills
• Experience maintaining accurate documentation, logbooks, incident reports, and shift records
• Ability to work collaboratively with security, social services, maintenance, and shelter leadership
• Ability to manage staffing, callouts, client concerns, and operational issues in a high-volume shelter environment

How you project yourself in the world says a lot about you. So, what do we think is important for you to know about us? Soloh Partners is proud to be a wholly women-owned business. We are committed to diversity and inclusion. We are driven by our passion for service: service to our clients & their mission and service to our candidates and employees. We believe in making things personal. It isn’t just business for us. This is about shaping careers and building an engaged workforce.