What are the responsibilities and job description for the Division Leader - Annual Service Department position at Solo Termite & Construction?
Join Our Team at Solo Termite and Construction!
Are you a motivated leader with a knack for keeping things running smoothly in a fast-paced environment? We’re a termite and construction company dedicated to delivering top-notch termite control and repair solutions to our valued clients. We’re seeking an experienced Division Leader for our Annual Service Department to oversee operations, ensure seamless service delivery, and drive team success.
Key Responsibilities:
- Lead and coordinate the annual service department, fostering a collaborative environment where everyone thrives.
- Handle scheduling for service appointments, technicians, and client follow-ups using tools like Google Calendar.
- Type and prepare detailed reports, proposals, and documentation which includes custom termite software, Microsoft Word, Google Docs and Docusign.
- Manage multi-tasking in a high-volume setting, juggling phone inquiries, administrative tasks, and team coordination.
- Oversee the preparation and mailing of monthly letters to clients, ensuring timely and accurate communication.
- Utilize strong phone skills to field calls, resolve issues, and provide exceptional customer service.
Requirements:
- Proven phone and computer skills, with proficiency in Google Calendar, Google Docs, Microsoft Word and Docusign.
- Excellent multi-tasking abilities to handle competing priorities in a busy department.
- Strong typing skills and accuracy for report generation and data entry.
- Ability to work well with others, promoting teamwork and positive interactions across departments.
- Previous leadership experience in a service-oriented industry is a plus; termite or construction knowledge preferred but not required.
What We Offer:
- Competitive salary and health insurance package.
- Opportunities for growth in a supportive, family-like atmosphere.
- Training on industry-specific tools and processes.
If you’re organized, detail-oriented, and ready to lead our annual service division to new heights, we want to hear from you!
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $24 - $26